android 4.4.2和4.4.4,Android4.4.2和Android4.4.4不兼容Android-support-v4

我们开发的视频应用，在其他手机上面都兼容，就是在华为4.4.2和华为4.4.4系统上面出现如下问题:

java.lang.NullPointerException        at android.os.Parcel.readException(Parcel.java:1474)        at android.os.Parcel.readException(Parcel.java:1422)        at android.media.IAudioService$Stub$Proxy.registerMediaButtonIntent(IAudioService.java:1685)        at android.media.AudioManager.registerMediaButtonIntent(AudioManager.java:2450)        at android.media.AudioManager.registerMediaButtonEventReceiver(AudioManager.java:2432)        at android.support.v4.media.TransportMediatorJellybeanMR2.gainFocus(TransportMediatorJellybeanMR2.java:122)        at android.support.v4.media.TransportMediatorJellybeanMR2$2.onWindowFocusChanged(TransportMediatorJellybeanMR2.java:56)        at android.view.ViewTreeObserver.dispatchOnWindowFocusChange(ViewTreeObserver.java:778)        at android.view.ViewRootImpl$ViewRootHandler.handleMessage(ViewRootImpl.java:3290)        at android.os.Handler.dispatchMessage(Handler.java:102)        at android.os.Looper.loop(Looper.java:136)        at android.app.ActivityThread.main(ActivityThread.java:5336)        at java.lang.reflect.Method.invokeNative(Native Method)        at java.lang.reflect.Method.invoke(Method.java:515)        at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:871)        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:687)        at dalvik.system.NativeStart.main(Native Method)Android-support-v4上面不兼容，请问下华为的技术人员有没有什么办法解决这个问题呀！