Eric_Ku,
Intel recommends to obtain the latest drivers from the computer manufacturer first. Please check with them if there isn't any security settings that might be cause this situation. For your convenience, here is a link where you may find your computer manufacturer contact http://www.intel.com/content/www/us/en/support/topics/OEMs.html information: Computer Manufacturer Support Websites
As a second option, you may try a clean installation of the generic drivers found in our download center. Here is how you can do it:
1. Download and save https://downloadcenter.intel.com/product/75439/Intel-Dual-Band-Wireless-AC-7260 Intel® Dual Band Wireless-AC 7260 - Package version: 18.40.4. The drivers for this adapter in this package version is the 18.33.3.2. Make sure to download the drivers according to your OS version and architecture 32 or 64 Bit.
2. Go to Control Panel, Programs and Features and Uninstall "Intel® PROSet/Wireless Software", if it is installed. When prompted, choose the option to "Discard settings".
3. In Control Panel, Device Manager, Network Adapters, right click on the Intel® Dual Band Wireless-AC 7260 and Uninstall it. Make sure you mark the option to "Delete the driver software for this device".
4. Reboot the PC or scan for hardware changes, check device manager and if an older driver is detected and installed, repeat the actions to uninstall and delete it as well. Repeat this process until the OS does not allow deleting the driver, or until the controller shows as Unknown Device.
5. Install the Intel® Wireless driver. During the first steps of PROSet/Wireless installation, make sure to customize the installation and install all the 3 driver components.Best regards,
Aleki