该系统通过优化通信网络，智能地整理和流线化企业内部的通信流程，允许用户使用熟悉的工具如电子邮件或文字处理软件即时发布信息，利用可重用的内容和模板，并自动通过最佳渠道将信息发送给指定接收者。接收方可以根据发件人、角色、类型和行动需求自定义接收通信的格式和方式。通信精简引擎注入元数据以方便管理和自动化邮件，同时系统收集整体信息以改进通信流程。
摘要：
A method and system for automated coordination and organization of electronic communications in enterprises optimizes a communications network, intelligently streamlining communications and enabling workflow within enterprise applications. The system allows a user to use whatever authoring tool the user is already familiar with, such as email or word-processing, to immediately publish that communication, making use of re-usable content and templates and then automatically routing that information vie the best channel to the intended recipient. The recipient is able to direct the format and mode of the incoming communications as well, based on sender, role, type, and action requirement. The underlying engine for streamlining communications injects underlying metadata so that emails are easier to manage and automate. Finally, the system collects information about the overall system in order to improve communication flow.
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