oracle提sr,Oracle通过ADR工具收集ORA

问题描述： 2014-06-10 在点检数据库预警文件时，出现Ora -00600 错误，并且Rman L1 备份失败，查询相关资料，得知是Bug:9835218。于是，提SR寻求Oracle 官方技术支持。 Oracle回复如下: Your Service Request has been submitted as anORA-600/ORA-7445 iss

问题描述：

2014-06-10 在点检数据库预警文件时，出现Ora -00600 错误，并且Rman L1 备份失败，查询相关资料，得知是Bug:9835218。于是，提SR寻求Oracle 官方技术支持。

Oracle回复如下:

Your Service Request has been submitted as anORA-600/ORA-7445 issue based on the problem type you chose when logging the SR.

Additional diagnostic data is needed.

Execute the action plan described in [Doc ID1638904.1] "ORA-600 / ORA-7445: Checklist of Evidence to Supply" andupload the collected information to ensure rapid resolution.

If this information was already provided at SRcreation, please ignore this action request.

The SR will be assigned to a technicalengineer after:

1. The requ