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参考官方support ,原文 https://support.2k.com/hc/en-us/articles/360052479193-NBA-2K21-Error-message-EFEAB30C-or-4B538E50
Your data is out of sync.
If you're experiencing this issue on Nintendo Switch, please try the following steps:
Hold down the power button that's next to the volume controls on the Switch.
Once you've pressed that, a menu should appear. Select "Power Options."
Select "Power Off" to shut it down completely.
Hold down the power button to turn it back on, and boot up NBA 2K21.
NOTE: After performing these steps, if you receive a message stating that your MyPLAYER Account is expired, please follow these steps:
On a computer:
Go to: https://www.nba2k.com
Click "Sign In" at the top-right of the screen
Choose which online service you're playing on (either Xbox Live, PSN, Nintendo, or Steam)
Input the email address or username and password you would use for those services.
Once successfully logged in, this will be considered as a new account verification. You can then reboot your console and re-launch NBA 2K and you should now be able to play without issue!
简而言之就是重启NS(长按音量键旁边的电源键,电源选项--重启),然后登陆游戏即可
猜测可能是买过2k20,所以server上account信息没法自己同步?