php 微信客服消息推送,微信小程序客服消息_php接收/发送客服消息

微信小程序接入客服消息后端php版本

1.首先的微信公众平台-客服消息-开启消息推送-配置接收消息的接口地址和格式(xml/json)

2.若接收消息地址为：xxx.com/api/kefu

首先需要验证接口地址

//验证服务器地址有效性,验证通过后把代码注销

接着就开始写接口代码了

//接收客服消息接口

public function kefu()

{

//验证服务器地址有效性,验证通过后把代码注销

/**$signature = $_GET["signature"];

$timestamp = $_GET["timestamp"];

$nonce = $_GET["nonce"];

$echoStr = $_GET['echostr'];

$token = TOKEN;

$tmpArr = array($token, $timestamp, $nonce);

sort($tmpArr, SORT_STRING);

$tmpStr = implode( $tmpArr );

$tmpStr = sha1( $tmpStr );

if( $tmpStr == $signature ){

echo $echoStr;exit;

}else{

return false;**/

//接收客服消息

$postStr = $GLOBALS["HTTP_RAW_POST_DATA"];

if (!empty($postStr) && is_string($postStr)) {

$postArr = json_decode($postStr, true);

$fromUsername = $postArr['FromUserName']; //发送者openid

if (!empty($postArr['MsgType']) && in_array($postArr['MsgType'], array("text", "image"))) {

//若用户反馈的是图片消息

if($postArr['MsgType'] == "image"){

//微信输出的是二进制图片流，不支持小程序外部使用后，所以需要保存到自己服务。

$dlImg = self::save_img($postArr['MediaId']);

content = $dlImg['img_url'];

}else{

//文字消息

$content = $postArr['Content'];

}

//记录客服消息到数据库,同事发邮箱通知运营同事,根据个人具体业务做相应处理;

// ....

} else {//用户进入到客服消息页面

self::send_message($fromUsername, "text", "您好,很高兴为您服务");

}

}

echo "success";

exit;

}

//回复微信客服消息

public function send_message($fromUsername, $msgType, $content)

{

$data = array(

"touser" => $fromUsername,

"msgtype" => $msgType,

"text" => array("content" => $content)

);

$json = self::json_encode($data); //兼容php5.4以下json格式处理

$access_token = self::get_access_token($this->app_id, $this->secret);

/*

* POST发送https请求客服接口api

*/

$url = "https://api.weixin.qq.com/cgi-bin/message/custom/send?access_token=" . $access_token;

//以'json'格式发送post的https请求

$curl = curl_init();

curl_setopt($curl, CURLOPT_URL, $url);

curl_setopt($curl, CURLOPT_POST, 1); // 发送一个常规的Post请求

curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, FALSE);

curl_setopt($curl, CURLOPT_SSL_VERIFYHOST, FALSE);

if (!empty($json)) {

curl_setopt($curl, CURLOPT_POSTFIELDS, $json);

}

curl_setopt($curl, CURLOPT_RETURNTRANSFER, 1);

//curl_setopt($curl, CURLOPT_HTTPHEADER, $headers );

$output = curl_exec($curl);

curl_close($curl);

return $output;

}

//保存接收到的图片消息

public function save_img($media_id){

$access_token = self::get_access_token($this->app_id,$this->secret);

//$media_id = CommonFunc::getStringParam("media_id");

$url = "https://api.weixin.qq.com/cgi-bin/media/get?access_token=$access_token&media_id=$media_id";

$arr = $this->curl_file($url);

$dlres = $this->saveFile($arr);

return $dlres;

}

public function get_access_token($appId = '', $appSecret = ''){

$url = "https://api.weixin.qq.com/cgi-bin/token?grant_type=client_credential&appid=$appId&secret=$appSecret";

$result = file_get_contents($url);

$result = json_decode($result,true);

$accesstoken = $result['access_token'];

return $accesstoken;

}

function curl_file($url){

$ch = curl_init($url);

curl_setopt($ch, CURLOPT_HEADER, 0);

curl_setopt($ch, CURLOPT_NOBODY, 0); //只取body头

curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);//curl_exec执行成功后返回执行的结果；不设置的话，curl_exec执行成功则返回true

$output = curl_exec($ch);

curl_close($ch);

return $output;

}

//保存图片到本地服务器

function saveFile($filecontent){

$path = '/wx_kf/'.date("Ym")."/";

$imgDir = IMG_ROAD.$path;

if(!is_dir($imgDir))

{

if(!mkdir($imgDir,0777,true))

{

return array(

'code'=>-1

);

}

}

//需要保存的图片名字；

$name = date("dHis").CommonFunc::jetRandomStr(6).".png";

$filename = $imgDir.$name;

$local_file = fopen($filename, 'w');

if (false !== $local_file){//不恒等于(恒等于=== 就是false只能等于false，而不等于0)

if (false !== fwrite($local_file, $filecontent)) {

fclose($local_file);

}

}

$filename = PROJECT_IMG.$path.$name;

return array('code'=>1,'img_url'=>$filename);

}

//json中文处理

function json_encode($array)

{

if (version_compare(PHP_VERSION, '5.4.0', '

$str = json_encode($array);

$str = preg_replace_callback("#\\\u([0-9a-f]{4})#i", function ($matchs) {

return iconv('UCS-2BE', 'UTF-8', pack('H4', $matchs[1]));

}, $str);

return $str;

} else {

return json_encode($array, JSON_UNESCAPED_UNICODE);

}

}