启发式评估(Heuristic Evaluation )的一点介绍

wuyanhuiyishi

于 2006-05-18 08:57:00 发布

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分类专栏：软件工程文章标签： interface reference report system user properties

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启发式评估是用户体验专家依据预设的可用性原则，评估用户界面是否符合标准的一种方法。通常2-3名专家参与，他们根据指导原则记录观察结果并按严重性排序。这种方法为设计师提供快速且成本相对较低的反馈，有助于改善用户界面，并促进与类似系统的兼容性。虽然主要发现界面的负面问题，但能有效识别颜色、布局、信息结构、术语一致性等易于演示的方面。

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Heuristic evaluation
Summary
Heuristic evaluation is a form of usability inspection where usability specialists judge whether each element of a user interface follows a list of established usability heuristics. Expert evaluation is similar, but does not use specific heuristics.

Usually two to three analysts evaluate the system with reference to established guidelines or principles, noting down their observations and often ranking them in order of severity. The analysts are usually experts in human factors or HCI, but others, less experienced have also been shown to report valid problems.

A heuristic or expert evaluation can be conducted at various stages of the development lifecycle, although it is preferable to have already performed some form of context analysis to help the experts focus on the circumstances of actual or intended product usage.

Benefits
The method provides quick and relatively cheap feedback to design