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Duplicate Email Remover (Add-In for Microsoft Outlook 2000/XP/2003): README ============================================ Please read this file carefully (especially "Installation" chapter) before installing the program to your computer. Contents -------- Program information Company information Description Installation Copyright and license Technical support Program information ------------------- Program Archive Name: duplicate_remover.zip Program Name: Duplicate Email Remover Program Version: 2.7 Program Release Date: September 16, 2004 Program Description: Microsoft Outlook Add-In is intended for searching and processing of duplicated messages. Target OS: Windows 95, Windows 98, Windows NT 4.0, Windows 2000, Windows XP, Windows 2003 Server Software type: Shareware Company information ------------------- Company Name: MAPILab Ltd. Contact WWW URL: http://www.mapilab.com/ Contact Postal Address: Pacific Business Centre P.O. Box 34069 #381 Seattle, WA 98124-1069 USA Description ----------- This Add-In is intended for search and processing of duplicated mail messages and posts in Microsoft Outlook folders. Installation ------------ Important! If you've got Duplicate Email Remover not from our web page, but from the other source (magazine CD or some software library), please visit our home page - you'll probably find the later version; usually, we release the updates about once a month. To install Duplicate Email Remover, just run the "setup.exe" and follow the instructions. You'll need to select the target directory and the components to install. Notes for Microsoft Windows 95/98 users. If you have installed Windows Installer version 1.x, the following error message will appear during installation: error 1155: file \\INSTMSIA.EXE not found To avoid it, you should download and install Windows Installer version 2.0 or later. It can be downloaded from Microsoft web-site: - version for Windows NT 4 and Windows 2000 http://download.microsoft.com/download/WindowsInstaller/Install/2.0/NT45/EN-US/InstMsiW.exe - for Windows 95, 98, and Me http://download.microsoft.com/download/WindowsInstaller/Install/2.0/W9XMe/EN-US/InstMsiA.exe Copyright and license --------------------- See "license.rtf" file. Technical support ----------------- Our technical support service is always glad to help you and to answer any your questions. Please, keep to the following rules when contacting the technical support service: - If your query is related to erratic software operation, please provide the following information: - Version number of the software product you are using. We also recommend you to visit our web-site: probably, the problem you encountered has been already solved in a new program release available from our site. - Configuration you are using Microsoft Outlook in: as "Internet Mail" or together with Microsoft Exchange, Lotus Domino, etc. - Version number of Microsoft Outlook and of Microsoft Office and Outlook update packages installed (to find out this information, click Info/About item in the Outlook menu) - Version number of Windows and update packages installed (you can find out this information through properties of the "My Computer" item on the desktop or the "System" item in the Control Panel). - Please try to provide as much information as possible so that our experts could repeat your error in the lab. - Don't forget to provide the product registration number: this will allow faster processing of your request. You can contact the technical support service online at http://www.mapilab.com/support/. We do our best to reply to user queries in the same day we receive them; anyway, you will get the answer no later than in three business days.