子佩录音盒，winform实现拨打电话，接听电话，显示客户信息，并录音，写入一条记录

困难重重，首先是返回各种状态，随时在过程中修改，有图有真相

 

注：这里需要用到子佩录音盒子，相关驱动， 

using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Linq;
using System.Text;
using System.Windows.Forms;
using System.Runtime.InteropServices;
using System.Reflection;
using System.IO;
using Hcl;
using System.Configuration;
using System.Collections;
using System.Net;
using System.Text.RegularExpressions;


namespace pstndemo
{
    public partial class Form1 : Form
    {
        protected dbo conn = common.make();

        [StructLayout(LayoutKind.Sequential)]
        public struct tag_pstn_Data
        {
            public Int16 uChannelID;//设备通道
            public Int32 lPlayFileHandle;//播放句柄
            public Int32 lRecFileHandle;//录音句柄            
        }
        public string[] args = null;
        public string voiceurl = String.Empty;
        public string voiceurl_server = String.Empty;
        public string mobile = String.Empty;
        public int type=0;
        public int state = 1;
        public DateTime start = default(DateTime);
        public DateTime end = default(DateTime);
        tag_pstn_Data[] m_tagpstnData = new tag_pstn_Data[BriSDKLib.MAX_CHANNEL_COUNT];

        public Form1()
        {
            InitializeComponent();
        }
        public Form1(string[] args)
        {
            InitializeComponent();
            this.args = args;
        }
        public void Form1_Load(object sender, EventArgs e)
        {     
            opendev_Click(null, null);
            this.Text = "***，电话营销小助手。";           
        }        
        private void AppendStatus(string ms)
        {
            if (msg.Text.Length != 0) msg.Text += "\r\n";
            msg.Text = ms;
            if (isend)
            {
               msg.Text =ms+""+ ",本次通话结束"; 
            }
        }
        public static string FromUnicodeByteArray(byte[] characters)
        {
            UnicodeEncoding u = new UnicodeEncoding();
            string ustring = u.GetString(characters);
            return ustring;
        }
        public static string FromASCIIByteArray(byte[] characters)
        {
            ASCIIEncoding encoding = new ASCIIEncoding();
            string constructedString = encoding.GetString(characters);
            return (constructedString);
        }
        public bool isend = true;

        public void stopDeal() {
            try
            {
                stoprecfile_Click();
                PostMusicToServer(voiceurl);
                isend = true;
                refusecallin_Click();
                DataTable dt = conn.GetDataTable("select TOP 1 * from DW_PHONE WHERE 1<>1"); ;
                DataRow dr = dt.NewRow();
                //要么ajax传递过来，要么获取登陆ehr域号码，
                dr["ID"] = Guid.NewGuid().ToString();
                dr["WorkNo"] = "admin";
                dr["Mobile"] = mobile;
                dr["Type"] = type;
                dr["CustomerSerial"] = conn.GetScalar("select top 1 CustomerSerial from WFT_Customer_All where CustomerMobile='" + mobile + "'");
                int seconds = (int)Math.Round(((DateTime.Now - start).TotalSeconds),0);//四舍五入
                dr["Times"] = seconds;
                //dr["Times"] = (int)(seconds / 60) + "分" + (seconds % 60) + '秒';
                dr["VideoFileUrl"] = voiceurl_server;
                //结束录音需要将文件上传到服务器
                dr["VideoFileUpladTime"] = DateTime.Now;
                //dr["FollowAbstract"] = type;
                //dr["AbstractContent"] = "admin";
                dr["AddTime"] = DateTime.Now;
                dr["State"] = state;
                dt.Rows.Add(dr);              
                conn.Insert(dt, "DW_PHONE");
                //conn.Update("insert into ");
            }
            catch (Exception ex)
            {
                MessageBox.Show(ex.Message);
                throw;
            }
           

        }

        public void PostMusicToServer( string voiceurl) {
            string tst = voiceurl;
            FileStream fs = new FileStream(voiceurl, FileMode.Open, FileAccess.Read);
            BinaryReader br = new BinaryReader(fs);
            byte[] bytes = br.ReadBytes((int)fs.Length);
            br.Close();
            fs.Close();
            fs.Dispose();
            // 将文件流加入到请求的文件流当中
            string voice2serverurl = ConfigurationManager.ConnectionStrings["voice2serverurl"].ConnectionString + "&filename=" + voiceurl_server;
            HttpWebRequest req = (HttpWebRequest)HttpWebRequest.Create(voice2serverurl);//voice2serverurl
            req.Method = "POST";
            req.ContentLength = bytes.Length;
            using (Stream reqStream = req.GetRequestStream())
            {
                reqStream.Write(bytes, 0, bytes.Length);
                reqStream.Close();
            }
            HttpWebResponse response = (HttpWebResponse)req.GetResponse();
            Stream stream = response.GetResponseStream(); 
            string res = new StreamReader(stream, System.Text.Encoding.Default).ReadToEnd();
            if (res=="ok")
            {
                 if (File.Exists(voiceurl))
                {
                    File.Delete(voiceurl);
                }
            }
        }

        public void recordVoice(string mobile){

            voiceurl = ConfigurationManager.ConnectionStrings["voiceurl"].ConnectionString + mobile + "_" + Guid.NewGuid().ToString() + ".wav";
            voiceurl_server = ConfigurationManager.ConnectionStrings["voiceurl"].ConnectionString + mobile + "_server_" + Guid.NewGuid().ToString() + ".wav";                                          
            m_tagpstnData[0].lRecFileHandle = BriSDKLib.QNV_RecordFile(0, BriSDKLib.QNV_RECORD_FILE_START, 0, 0, voiceurl);
            start = DateTime.Now;
        }
//窗体执行覆盖系统方法，非常重要的一个方法
        protected override void DefWndProc(ref System.Windows.Forms.Message m)
        {
            switch (m.Msg)
            {
                case BriSDKLib.BRI_EVENT_MESSAGE:
                    {                        
                        BriSDKLib.TBriEvent_Data EventData = (BriSDKLib.TBriEvent_Data)Marshal.PtrToStructure(m.LParam, typeof(BriSDKLib.TBriEvent_Data));                        
                        string strValue = "";
                        switch (EventData.lEventType)
                        {
                            case BriSDKLib.BriEvent_PhoneHook:
                                {
                                    strValue = "座机已接起";
                                    isend = false;
                                } break;
                            case BriSDKLib.BriEvent_PhoneHang:
                                {
                                    strValue = "座机已挂机";                                  
                                    stopDeal();
                                } break;
                            case BriSDKLib.BriEvent_CallIn:
                                {
                                    //两声响铃结束后开始呼叫转移到CC
                                    //isend = false;
                                    //strValue = "来电响铃";                                   
                                } break;
                            case BriSDKLib.BriEvent_GetCallID:
                            case BriSDKLib.BriEvent_RecvedFSK:
                                {
                                    //接收到来电，显示手机号码机主相关信息
                                    //GetPhonePersonInfo();
                                    mobile=FromASCIIByteArray(EventData.szData);
                                    //mobile = mobile.Substring(0,mobile.IndexOf('\\'));
                                    //mobile = mobile.Replace(@"\0", "");//后面产生很多\0\0 
                                    //mobile = mobile.Trim();
                                    mobile = Regex.Replace(mobile, "\0", String.Empty);
                                    strValue = "您有一个来电： " + mobile;
                                    BindDataByMobile(mobile);
                                    recordVoice(mobile);
                                    type = 1;
                                    isend = false;
                                    //马上找到客户信息
                                } break;
                            case BriSDKLib.BriEvent_StopCallIn:
                                {   
                                    //开启设备后，产生一个未接来电，
                                    strValue = "您有一个未接电话 ";
                                    stopDeal();
                                } break;
                            case BriSDKLib.BriEvent_GetDTMFChar:
                                if (FromASCIIByteArray(EventData.szData) == " *")
                                {
                                    strValue = "对方拒接";
                                    state = 0;
                                    stopDeal();
                                }                     
                                break;
                            case BriSDKLib.BriEvent_RemoteHang:
                                {                                   
                                    strValue = "对方拒接或无人接听";
                                    state = 0;
                                    stopDeal();
                                } break;
                            case BriSDKLib.BriEvent_Busy:
                                {                                
                                    strValue = "通话中断";
                                    state = 2;
                                    stopDeal();
                                } break;
                            case BriSDKLib.BriEvent_DialTone: 
                                strValue = "电话拨通中，请稍等... ";
                                break;
                            case BriSDKLib.BriEvent_PhoneDial:
                                strValue = "电话拨号中 " + FromASCIIByteArray(EventData.szData);
                                mobile = FromASCIIByteArray(EventData.szData);
                                type = 0;
                                break;
                                //电话拨通后的状态，
                            case BriSDKLib.BriEvent_RingBack:
                                strValue = "等待接听中...";
                                recordVoice(textBox1.Text);                           
                                break;
                            case BriSDKLib.BriEvent_DevErr:
                                {
                                    if (EventData.lResult == 3)
                                    {
                                        strValue = "电话机移除或故障 ";
                                        state = 3;
                                    }
                                } break;
                            default:
                                break;
                        }
                        if (strValue.Length > 0)
                        {
                            AppendStatus(strValue);
                        }
                    } break;
                default:
                    base.DefWndProc(ref m);
                    break;
            }
        }
        
        //C#动态调用非托管c++函数
        [UnmanagedFunctionPointer(CallingConvention.Winapi)]
        private delegate Int32 ProcEventCallback(Int16 uChannelID, Int32 dwUserData, Int32 lType, Int32 lHandle, Int32 lResult, Int32 lParam, IntPtr pData, IntPtr pDataEx);

        [DllImport("user32.dll", EntryPoint = "SendMessageA")]
        public static extern int SendMessage(IntPtr hwnd, int wMsg, IntPtr wParam, IntPtr lParam);

        private static ProcEventCallback procEvent;

        static Int32 procEventCallback(Int16 uChannelID, Int32 dwUserData, Int32 lType, Int32 lHandle, Int32 lResult, Int32 lParam, IntPtr pData, IntPtr pDataEx)
        {            
            BriSDKLib.TBriEvent_Data tbe = new BriSDKLib.TBriEvent_Data { };
            tbe.uChannelID = uChannelID;
            tbe.lEventType = lType;
            tbe.lEventHandle = lHandle;
            tbe.lParam = lParam;
            tbe.lResult = lResult;
            tbe.szData = new byte[BriSDKLib.MAX_BRIEVENT_DATA];
            Marshal.Copy(pData, tbe.szData, 0, BriSDKLib.MAX_BRIEVENT_DATA - 1);            
            int size = Marshal.SizeOf(typeof(BriSDKLib.TBriEvent_Data));            
            IntPtr bufferIntPtr = Marshal.AllocHGlobal(size);            
            Marshal.StructureToPtr(tbe, bufferIntPtr, false);
            SendMessage((IntPtr)dwUserData, BriSDKLib.BRI_EVENT_MESSAGE, IntPtr.Zero, bufferIntPtr);
            Marshal.FreeHGlobal(bufferIntPtr);
            return 1;
        }

        private void opendev_Click(object sender, EventArgs e)
        {
            if (BriSDKLib.QNV_OpenDevice(BriSDKLib.ODT_LBRIDGE, 0, "") <= 0 || BriSDKLib.QNV_DevInfo(0, BriSDKLib.QNV_DEVINFO_GETCHANNELS) <= 0)
            {
                AppendStatus("功能开启失败");
                MessageBox.Show("功能开启失败");
                return;
            }
            procEvent = new ProcEventCallback(procEventCallback);            
            for (Int16 i = 0; i < BriSDKLib.QNV_DevInfo(-1, BriSDKLib.QNV_DEVINFO_GETCHANNELS); i++)
            {
                BriSDKLib.QNV_Event(i, BriSDKLib.QNV_EVENT_REGCBFUNC, (Int32)this.Handle, Marshal.GetFunctionPointerForDelegate(procEvent), new StringBuilder(0), 0);                
                BriSDKLib.QNV_SetParam(i, BriSDKLib.QNV_PARAM_AM_LINEIN, 5);  //设置线路增益              
            }
            //AppendStatus("已准备就绪，欢迎您的使用！");
            return;
        }

        private void closedev_Click(object sender, EventArgs e)
        {
            BriSDKLib.QNV_CloseDevice(BriSDKLib.ODT_ALL, 0);
            AppendStatus("功能已关闭");
        }
       

        private void Form1_FormClosed(object sender, FormClosedEventArgs e)
        {
            BriSDKLib.QNV_CloseDevice(BriSDKLib.ODT_ALL, 0);
        }

        public void BindDataByMobile(string mobile){
            DataRow dr = conn.GetDataRow(@"select top 1  b.CustomerName,b.CustomerMobile,b.CustomerSex,b.CustomerBirthday,b.CustomerAge,b.PortfolioDate,b.PortfolioBalance from  
 WFT_Customer_All b   
where b.CustomerMobile='13100000000'");
            Nm.Text = dr["CustomerName"].ToString();
            Mobile.Text = dr["CustomerMobile"].ToString();
            Sex.Text = dr["CustomerSex"].ToString();
            Age.Text = dr["CustomerAge"].ToString();
            Birth.Text = dr["CustomerBirthday"].ToString();
            zc.Text = dr["PortfolioBalance"].ToString();//dr["PortfolioDate"] +":"+

            //select * from DW_PHONE
            DataTable dt = conn.GetDataTable(@"select  b.RealName 沟通人员,case when [Type]='2' then '呼出' else '来电' end 类型,
case when a.state=1 then '已接' else '未接' end 状态,
cast(Times/60 as varchar(8))+'分'+cast(Times%60 as varchar(8))+'秒' 沟通时长,FollowAbstract 产品摘要,AbstractContent 内容摘要 from DW_PHONE a
left join Tb_Common_User b on a.WorkNo=b.WorkNO");
            dataGridView1.DataSource = dt;
            // 调整字体  
            //dataGridView1.Font = new Font("宋体", 11);
            // 调整行高  
            //dataGridView1.Rows[0].Height = 100;  
            dataGridView1.RowTemplate.Height = 26;
            dataGridView1.Update();
            // 调整列宽，注意autosizecolumnsmode属性不能设置为fill  
            dataGridView1.Columns[0].Width = 75;
            dataGridView1.Columns[1].Width = 60;
            dataGridView1.Columns[2].Width = 60;
            dataGridView1.Columns[3].Width = 75;
            dataGridView1.Columns[4].Width = 183;
            dataGridView1.Columns[5].Width = 190;

            // 设置某一列居中  
            dataGridView1.Columns[0].DefaultCellStyle.Alignment = DataGridViewContentAlignment.MiddleCenter;
            dataGridView1.Columns[1].DefaultCellStyle.Alignment = DataGridViewContentAlignment.MiddleCenter;
            dataGridView1.Columns[2].DefaultCellStyle.Alignment = DataGridViewContentAlignment.MiddleCenter;
            dataGridView1.Columns[3].DefaultCellStyle.Alignment = DataGridViewContentAlignment.MiddleCenter;
            //dataGridView1.Columns[1].DefaultCellStyle.Alignment = DataGridViewContentAlignment.MiddleCenter;
            //dataGridView1.Columns[2].DefaultCellStyle.Alignment = DataGridViewContentAlignment.MiddleCenter;

            dataGridView1.EnableHeadersVisualStyles = false;
            //dataGridView1.ColumnHeadersDefaultCellStyle.BackColor = Color.Green;
            //dataGridView1.ColumnHeadersDefaultCellStyle.ForeColor = Color.GreenYellow;



            //'更改Header高度，必须先设置高度模式
            dataGridView1.ColumnHeadersHeightSizeMode = DataGridViewColumnHeadersHeightSizeMode.DisableResizing;
            dataGridView1.ColumnHeadersHeight = 28;

            //'表头文字居中
            dataGridView1.ColumnHeadersDefaultCellStyle.Alignment = DataGridViewContentAlignment.MiddleCenter;

            //'字体
            //Dim font As New Font(dataGridView1.ColumnHeadersDefaultCellStyle.Font, FontStyle.Bold)
        }
       
        public void startdial_Click()
        {    
                
             AppendStatus("开始拨号:" + textBox1.Text);
             isend = false;
             BriSDKLib.QNV_General(0, BriSDKLib.QNV_GENERAL_STARTDIAL, 0, textBox1.Text);

             BindDataByMobile(textBox1.Text);
            //jh.Text = dr["GroupName"].ToString();  
        }

        //public void startdial_Click(string mobile)
        //{

        //    AppendStatus("开始拨号:" + mobile);
        //    BriSDKLib.QNV_General(0, BriSDKLib.QNV_GENERAL_STARTDIAL, 0, mobile);
        //}

        private void refusecallin_Click()
        {
            BriSDKLib.QNV_General(0, BriSDKLib.QNV_GENERAL_STARTREFUSE, BriSDKLib.REFUSE_ASYN, "");
        }

        private void startflash_Click(object sender, EventArgs e)
        {            
            BriSDKLib.QNV_General(0, BriSDKLib.QNV_GENERAL_STARTFLASH, BriSDKLib.FT_ALL, "");
        }      

        private void resumeplayfile_Click(object sender, EventArgs e)
        {
            if (m_tagpstnData[0].lPlayFileHandle > 0)
            {
                BriSDKLib.QNV_PlayFile(0, BriSDKLib.QNV_PLAY_FILE_RESUME, m_tagpstnData[0].lPlayFileHandle, 0, "");
            }
        }

        private void stoprecfile_Click()
        {
            if (m_tagpstnData[0].lRecFileHandle > 0)
            {
                AppendStatus("停止文件录音 ID:" + m_tagpstnData[0].lRecFileHandle);
                long lRet=BriSDKLib.QNV_RecordFile(0, BriSDKLib.QNV_RECORD_FILE_STOP, m_tagpstnData[0].lRecFileHandle, 0, "");
                m_tagpstnData[0].lRecFileHandle = 0;
                AppendStatus("停止文件录音 Ret:" + lRet);
            }
        }

        private void pauserecfile_Click(object sender, EventArgs e)
        {
            if (m_tagpstnData[0].lRecFileHandle > 0)
            {
                BriSDKLib.QNV_RecordFile(0, BriSDKLib.QNV_RECORD_FILE_PAUSE, m_tagpstnData[0].lRecFileHandle, 0, "");
            }
        }

        private void resumerecfile_Click(object sender, EventArgs e)
        {
            if (m_tagpstnData[0].lRecFileHandle > 0)
            {
                BriSDKLib.QNV_RecordFile(0, BriSDKLib.QNV_RECORD_FILE_RESUME, m_tagpstnData[0].lRecFileHandle, 0, "");
            }
        }

        private void startplayfile_Click(object sender, EventArgs e)
        {
            {
                OpenFileDialog dlg = new OpenFileDialog();
                if (dlg.ShowDialog() == DialogResult.OK)
                {
                    //this.textBox1.Text = dlg.FileName;
                    //PLAYFILE_MASK_REPEAT 使用重复播放
                    m_tagpstnData[0].lPlayFileHandle = BriSDKLib.QNV_PlayFile(0, BriSDKLib.QNV_PLAY_FILE_START, 0, BriSDKLib.PLAYFILE_MASK_REPEAT, dlg.FileName);
                    if (m_tagpstnData[0].lPlayFileHandle <= 0)
                    {
                        AppendStatus("播放文件失败:" + dlg.FileName);
                    }
                    else
                    {
                        AppendStatus("开始播放文件:" + dlg.FileName);
                    }
                }
            }
        }

        private void startrecfile_Click(object sender, EventArgs e)
        {
                Int32 dwmask = 0;
                string voiceUrl ="d:\\voice\\"+18162589351+"_"+Guid.NewGuid().ToString()+".wav"; //C:\Users\Administrator\Desktop\8\pstndemo\pstndemo\bin\x86\Debug
                m_tagpstnData[0].lRecFileHandle = BriSDKLib.QNV_RecordFile(0, BriSDKLib.QNV_RECORD_FILE_START, 0, dwmask, voiceUrl);           
        }

      

      

        private void Form1_Shown_1(object sender, EventArgs e)
        {

        }

        private void msg_TextChanged(object sender, EventArgs e)
        {

        }

        private void button1_Click(object sender, EventArgs e)
        {
            if (textBox1.Text.Length!=11 && textBox1.Text.Length!=12)
            {
                MessageBox.Show("请输入正确的电话号码...");
                return;
            }
            if (isend)
            {
                startdial_Click();              
            }
            else {
                MessageBox.Show("请挂机后重试...");
                return;
            }
           
            //BriSDKLib.QNV_General(0, BriSDKLib.QNV_GENERAL_STARTDIAL, 0, textBox1.Text);
        }

        private void button2_Click(object sender, EventArgs e)
        {
            refusecallin_Click();
        }

        private void Age_Click(object sender, EventArgs e)
        {

        }

        /*
         * 通过日志获取号码
            byte[] buf1 = new byte[256];         
            int iLen = BriSDKLib.QNV_CallLog((short)0, BriSDKLib.QNV_CALLLOG_CALLID, ref buf1[0], 256);
            if (iLen > 0)
            {
                string strGet = System.Text.Encoding.Default.GetString(buf1, 0, iLen);
                MessageBox.Show("电话号码：" + strGet);
            }            
         */
            
    }
}