Symantec Endpoint Protection Manager 目录保留许多 .TMP 文件夹，这些文件夹占用大量的磁盘空间。

解决方案

　　删除这些 TMP 文件/文件夹并将 Endpoint Protection Manager 迁移到 RU5 或更高版本：

　　1 停止所有 Symantec Endpoint Protection 服务

　　2 删除以下位置中的所有 .tmp 文件和文件夹：

　　■ \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef32

　　■ \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef64

　　■ \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef32

　　■ \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef64

　　■ \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content

　　3 删除 \Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads

　　文件夹的内容

　　4 将产品迁移到 RU5 或更高版本。请参见：

　　Symantec Endpoint Protection 11 的迁移文档

　　通过 LiveUpdate Administrator 2.x (LUA 2.x) 和 LiveUpdate

　　Administration Utility 1.x (LUAU 1.x) 下载并承载 Symantec Endpoint

　　Protection Manager (SEPM) 2010 定义修补程序

　　请参考以下知识库链接：

　　http://service1.symantec.com/SUPPORT/INTER/ent-securitysimplifiedchinesekb.nsf/cn_docid/20100128101939968

 

 

原文如下：

Problem

The Symantec Endpoint Protection Manager directories retain many .TMP folders which are consuming large amounts of disk space.

Symptoms

• Windows 2003 and Windows 2003 R2: \Program Files\Common Files\Symantec Shared\SymcData\... sub-folders contain a large number of .tmp folders and files which are consuming the available space on the hard drive.
• Windows 2008 and Windows 2008 R2: \ProgramData\Symantec\Definition\SymcData\... sub-folders contain a large number of .tmp folders and files which are consuming the available space on the hard drive.
• Windows 2003, Windows 2003 R2, Windows 2008, and Windows 2008 R2: \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content contains a large number of .tmp folders and files which is consuming a large amount of hard disk space.

Cause

Definition 12/31/2009 rev. 114 or later can  cause this issue on the Symantec Endpoint Protection Manager MR4 MP1 or earlier.

The tmp folders are created when LiveUpdate runs or a .JDB file is dropped on the Symantec Endpoint Protection Manager

Solution

Delete the TMP files/folders and migrate the Endpoint Protection Manager to RU5 or later:

1. Stop all Symantec Endpoint Protection services
2. Delete all .tmp files and folders in the following locations   
   • Windows 2003 and Windows 2003 R2:
     
     • \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef32
     • \Program Files\Common Files\Symantec Shared\SymcData\sesmipsdef64
     • \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef32
     • \Program Files\Common Files\Symantec Shared\SymcData\sesmvirdef64
     • \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content
   • Windows 2008 and Windows 2008 R2:
     
     • \ProgramData\Symantec\Definition\SymcData\sesmipsdef32
     • \ProgramData\Symantec\Definition\SymcData\sesmipsdef64
     • \ProgramData\Symantec\Definition\SymcData\sesmvirdef32
     • \ProgramData\Symantec\Definition\SymcData\sesmvirdef64
     • \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content
       
       
3. Delete the contents of the following folder:

• Windows 2003 and Windows 2003 R2: \Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads
• Windows 2008 and Windows 2008 R2: \ProgramData\Symantec\LiveUpdate\Downloads

1. Migrate product to RU5 or later:   
   • Migration documents for Symantec Endpoint Protection 11

References
Security Content for Symantec Endpoint Protection clients and Symantec Endpoint Protection Managers are dated Dec 31 2009 even when using the latest definitions
http://service1.symantec.com/support/ent-security.nsf/docid/2010010308571348

• Migration documents for Symantec Endpoint Protection 11
  http://service1.symantec.com/support/ent-security.nsf/docid/2009060810031348