一个 Gitlab 帐号无法访问文件、克隆项目问题的解决

一天晚上,同事突然在企业微信上告诉我,他的 gitlab 帐号访问出了问题:
在这里插入图片描述

而在此之前,他就已经发现自己的帐号没有办法通过 https 协议来克隆项目了

在这里插入图片描述

他的帐号本身是有 Admin 权限的,居然连这个操作都没法做到?我们一起对这个问题进行了排查。

确认不是 Gitlab 设置问题

首先确认了一下是不是 Gitlab 设置的问题。Gitlab 对用户鉴权的配置:

在这里插入图片描述

在勾选和不勾选这个选项的情况下,我个人的帐号都能顺利的克隆项目,所以排除了它的原因。

确认不是 Cookie、会话、缓存的问题

同事清理了浏览器 cookie,检查了 hosts 文件,甚至重启了机器,问题依然存在。

而同时我的帐号和其他同事的帐号没有问题。我让他改了个密码让我用他的帐号尝试,果然是一样的问题。

所以锁定了是同事的个人帐号出了问题。

锁定用户密码问题

同事提到因为有一个项目需要 git lfs push,只能使用 https,他当时登不上,也尝试用 Gitlab 管理员界面给自己的 LDAP 用户修改了密码,依然登录不了,然后登录 web 界面就发现了文章第一个图片里的错误。

在沟通的过程中我们忽略了一个关键信息:

在这里插入图片描述

他在尝试拉取一个已有的仓库时报了密码过期错误。因为从 web 界面登录时密码没有问题,所以这个问题当时我们没有太多关注。

我们更多的是以为他的帐号权限配置出了问题,因为上面截图里提醒了这一点。然而从 Gitlab web 界面和数据库记录里对帐号权限进行了多番查看,都没有发现任何问题。

我查看了 Gitlab 日志 gitlab/logs/gitlab-rails/production.log ,找到了我用同事帐号访问时的一个 403 Forbidden 报错:

在这里插入图片描述

我用他的帐号配置了一个 access token,跑了一个 API 请求:

curl --request POST --header "PRIVATE-TOKEN: MSXXXXXXXXXXXXXash" "https://gitlab.example.com/api/v4/projects/178/access_requests"
{"message":"403 Forbidden - Your password expired. Please access GitLab from a web browser to update your password."}

终于明白了这个 403 错误就是密码过期造成的。

然而我们的 Gitlab 帐号是通过 Active Directory 提供的 LDAP 服务来登录的,从 AD 上查看同事的帐号是没有任何问题的,密码也没有过期:

在这里插入图片描述

那么很有可能就是同事在使用管理员界面修改密码的时候,密码过期了!

查了一下 Gitlab 的源代码 https://gitlab.com/gitlab-org/gitlab/-/blob/master/app/controllers/admin/users_controller.rb ,确实有下面一个逻辑:

在这里插入图片描述

在数据库中查询同事的账号,他的密码果然已经过期了(这大半夜的……):

在这里插入图片描述

修改用户密码过期

后面的操作就简单了,登录 Gitlab 服务器,进入 Gitlab 容器(我们使用 docker 部署的 Gitlab):

docker exec -it gitlab bash

执行一个 Rails Console 操作:

在这里插入图片描述

也可以直接访问 Gitlab 的 PostgreSQL 数据库来操作。

到此,问题终于得到了彻底解决~!

总结

Gitlab 支持 LDAP 是很方便,但如果给 LDAP 用户通过管理员帐号改了密码,就可能出现我同事的帐号发生的问题。

出现问题了不要慌,把所有可能性排除掉,一定能找到问题根源。

附:访问 Gitlab PostgreSQL 数据库

# 进入 gitlab 容器
$ docker exec -it gitlab bash

# 转变为 postgresql 用户 gitlab-psql,这个用户名可以从 gitlab 配置文件 gitlab/config/gitlab.rb 里取得
root@gitlab:/# su - gitlab-psql

# 容器里的 postgresql 的 socket 在 gitlab-psql 用户 home 下的 .s.PGSQL.5432,故使用 -h ~ 即可连接
# 需要指定数据库,数据库名称可以从 gitlab 配置文件 gitlab/config/gitlab.rb 里取得
gitlab-psql@gitlab:~$ psql -h ~ -d gitlabhq_production
psql (12.6)
Type "help" for help.

# 列出数据库
gitlabhq_production=# \l
                                        List of databases
        Name         |    Owner    | Encoding | Collate | Ctype |        Access privileges
---------------------+-------------+----------+---------+-------+---------------------------------
 gitlabhq_production | gitlab      | UTF8     | C       | C     |
 postgres            | gitlab-psql | UTF8     | C       | C     |
 template0           | gitlab-psql | UTF8     | C       | C     | =c/"gitlab-psql"               +
                     |             |          |         |       | "gitlab-psql"=CTc/"gitlab-psql"
 template1           | gitlab-psql | UTF8     | C       | C     | "gitlab-psql"=CTc/"gitlab-psql"+
                     |             |          |         |       | =c/"gitlab-psql"
(4 rows)

# 连接数据库 gitlabhq_production
gitlabhq_production=# \c gitlabhq_production
You are now connected to database "gitlabhq_production" as user "gitlab-psql".

# 列出库中的表、序列等等
gitlabhq_production=# \d
                                      List of relations
 Schema |                          Name                          |       Type        | Owner
--------+--------------------------------------------------------+-------------------+--------
 public | abuse_reports                                          | table             | gitlab
 .
 . #此处省略一万行……
 .
 public | user_synced_attributes_metadata                        | table             | gitlab
 public | user_synced_attributes_metadata_id_seq                 | sequence          | gitlab
 public | users                                                  | table             | gitlab
 public | users_id_seq                                           | sequence          | gitlab
 .
 . #此处省略一万行……
 .
 public | zoom_meetings_id_seq                                   | sequence          | gitlab
(939 rows)

# 描述数据表 user
gitlabhq_production=# \d users
                                                         Table "public.users"
                    Column                    |            Type             | Collation | Nullable |              Default
----------------------------------------------+-----------------------------+-----------+----------+-----------------------------------
 id                                           | integer                     |           | not null | nextval('users_id_seq'::regclass)
 email                                        | character varying           |           | not null | ''::character varying
 encrypted_password                           | character varying           |           | not null | ''::character varying
 reset_password_token                         | character varying           |           |          |
 reset_password_sent_at                       | timestamp without time zone |           |          |
 remember_created_at                          | timestamp without time zone |           |          |
 sign_in_count                                | integer                     |           |          | 0
 current_sign_in_at                           | timestamp without time zone |           |          |
 last_sign_in_at                              | timestamp without time zone |           |          |
 current_sign_in_ip                           | character varying           |           |          |
 last_sign_in_ip                              | character varying           |           |          |
 created_at                                   | timestamp without time zone |           |          |
 updated_at                                   | timestamp without time zone |           |          |
 name                                         | character varying           |           |          |
 admin                                        | boolean                     |           | not null | false
 projects_limit                               | integer                     |           | not null |
 skype                                        | character varying           |           | not null | ''::character varying
 linkedin                                     | character varying           |           | not null | ''::character varying
 twitter                                      | character varying           |           | not null | ''::character varying
 failed_attempts                              | integer                     |           |          | 0
 locked_at                                    | timestamp without time zone |           |          |
 username                                     | character varying           |           |          |
 can_create_group                             | boolean                     |           | not null | true
 can_create_team                              | boolean                     |           | not null | true
 state                                        | character varying           |           |          |
 color_scheme_id                              | integer                     |           | not null | 1
 password_expires_at                          | timestamp without time zone |           |          |
 created_by_id                                | integer                     |           |          |
 last_credential_check_at                     | timestamp without time zone |           |          |
 avatar                                       | character varying           |           |          |
 confirmation_token                           | character varying           |           |          |
 confirmed_at                                 | timestamp without time zone |           |          |
 confirmation_sent_at                         | timestamp without time zone |           |          |
 unconfirmed_email                            | character varying           |           |          |
 hide_no_ssh_key                              | boolean                     |           |          | false
 website_url                                  | character varying           |           | not null | ''::character varying
 notification_email                           | character varying           |           |          |
 hide_no_password                             | boolean                     |           |          | false
 password_automatically_set                   | boolean                     |           |          | false
 location                                     | character varying           |           |          |
 encrypted_otp_secret                         | character varying           |           |          |
 encrypted_otp_secret_iv                      | character varying           |           |          |
 encrypted_otp_secret_salt                    | character varying           |           |          |
 otp_required_for_login                       | boolean                     |           | not null | false
 otp_backup_codes                             | text                        |           |          |
 public_email                                 | character varying           |           | not null | ''::character varying
 dashboard                                    | integer                     |           |          | 0
 project_view                                 | integer                     |           |          | 0
 consumed_timestep                            | integer                     |           |          |
 layout                                       | integer                     |           |          | 0
 hide_project_limit                           | boolean                     |           |          | false
 unlock_token                                 | character varying           |           |          |
 otp_grace_period_started_at                  | timestamp without time zone |           |          |
 external                                     | boolean                     |           |          | false
 incoming_email_token                         | character varying           |           |          |
 organization                                 | character varying           |           |          |
 require_two_factor_authentication_from_group | boolean                     |           | not null | false
 two_factor_grace_period                      | integer                     |           | not null | 48
 last_activity_on                             | date                        |           |          |
 notified_of_own_activity                     | boolean                     |           |          |
 preferred_language                           | character varying           |           |          |
 theme_id                                     | smallint                    |           |          |
 feed_token                                   | character varying           |           |          |
 accepted_term_id                             | integer                     |           |          |
 private_profile                              | boolean                     |           | not null | false
 include_private_contributions                | boolean                     |           |          |
 commit_email                                 | character varying           |           |          |
 auditor                                      | boolean                     |           | not null | false
 admin_email_unsubscribed_at                  | timestamp without time zone |           |          |
 email_opted_in                               | boolean                     |           |          |
 email_opted_in_at                            | timestamp without time zone |           |          |
 email_opted_in_ip                            | character varying           |           |          |
 email_opted_in_source_id                     | integer                     |           |          |
 group_view                                   | integer                     |           |          |
 managing_group_id                            | integer                     |           |          |
 note                                         | text                        |           |          |
 roadmap_layout                               | smallint                    |           |          |
 static_object_token                          | character varying(255)      |           |          |
 first_name                                   | character varying(255)      |           |          |
 last_name                                    | character varying(255)      |           |          |
 role                                         | smallint                    |           |          |
 user_type                                    | smallint                    |           |          |
Indexes:
    "users_pkey" PRIMARY KEY, btree (id)
    "index_users_on_confirmation_token" UNIQUE, btree (confirmation_token)
    .
    . #此处省略一万行……
    .
    "index_users_require_two_factor_authentication_from_group_false" btree (require_two_factor_authentication_from_group) WHERE require_two_factor_authentication_from_group = false
Foreign-key constraints:
    "fk_789cd90b35" FOREIGN KEY (accepted_term_id) REFERENCES application_setting_terms(id) ON DELETE CASCADE
    "fk_a4b8fefe3e" FOREIGN KEY (managing_group_id) REFERENCES namespaces(id) ON DELETE SET NULL
Referenced by:
    TABLE "issues" CONSTRAINT "fk_05f1e72feb" FOREIGN KEY (author_id) REFERENCES users(id) ON DELETE SET NULL
    .
    . #此处省略一万行……
    .
    TABLE "user_follow_users" CONSTRAINT "user_follow_users_follower_id_fkey" FOREIGN KEY (follower_id) REFERENCES users(id) ON DELETE CASCADE

# SQL 查询,结果没法看……
gitlabhq_production=# select * from users where email='example@longtugame.com';
 id |           email            |                      encrypted_password                      | reset_password_token | reset_password_sent_at | remember_created_at | sign_in_count |     current_s
ign_in_at     |      last_sign_in_at       | current_sign_in_ip | last_sign_in_ip |         created_at         |         updated_at         |   name    | admin | projects_limit | skype | linkedin |
 twitter | failed_attempts | locked_at |  username   | can_create_group | can_create_team | state  | color_scheme_id |    password_expires_at     | created_by_id |  last_credential_check_at  | avat
ar | confirmation_token |        confirmed_at        | confirmation_sent_at | unconfirmed_email | hide_no_ssh_key | website_url |     notification_email     | hide_no_password | password_automatica
lly_set | location | encrypted_otp_secret | encrypted_otp_secret_iv | encrypted_otp_secret_salt | otp_required_for_login | otp_backup_codes | public_email | dashboard | project_view | consumed_time
step | layout | hide_project_limit | unlock_token | otp_grace_period_started_at | external |   incoming_email_token    | organization | require_two_factor_authentication_from_group | two_factor_gra
ce_period | last_activity_on | notified_of_own_activity | preferred_language | theme_id |      feed_token      | accepted_term_id | private_profile | include_private_contributions | commit_email |
auditor | admin_email_unsubscribed_at | email_opted_in | email_opted_in_at | email_opted_in_ip | email_opted_in_source_id | group_view | managing_group_id | note | roadmap_layout | static_object_to
ken | first_name | last_name | role | user_type
----+----------------------------+--------------------------------------------------------------+----------------------+------------------------+---------------------+---------------+--------------
--------------+----------------------------+--------------------+-----------------+----------------------------+----------------------------+-----------+-------+----------------+-------+----------+
---------+-----------------+-----------+-------------+------------------+-----------------+--------+-----------------+----------------------------+---------------+----------------------------+-----
---+--------------------+----------------------------+----------------------+-------------------+-----------------+-------------+----------------------------+------------------+--------------------
--------+----------+----------------------+-------------------------+---------------------------+------------------------+------------------+--------------+-----------+--------------+--------------
-----+--------+--------------------+--------------+-----------------------------+----------+---------------------------+--------------+----------------------------------------------+---------------
----------+------------------+--------------------------+--------------------+----------+----------------------+------------------+-----------------+-------------------------------+--------------+-
--------+-----------------------------+----------------+-------------------+-------------------+--------------------------+------------+-------------------+------+----------------+-----------------
----+------------+-----------+------+-----------
 27 | example@longtugame.com | $2a$10$voXXXXXXXXXXXXjNnRAeT/sAXXXXXXXXXXXXXsvr4eDx5HaTa |                      |                        |                     |            39 | 2021-06-16 01
:56:53.164382 | 2021-06-16 00:32:42.162386 | 172.16.85.201      | 172.16.200.7    | 2018-11-05 08:59:10.771467 | 2021-06-16 01:58:57.248564 | 测试用户 | t     |         100000 |       |          |   
|               0 |           | example | t                | f               | active |               1 | 2021-06-16 01:31:20.000483 |             1 | 2021-06-16 01:56:53.136977 |        |
               | 2018-11-05 08:59:09.673473 |                      |                   | f               |             | example@longtugame.com | f                | f                          |
          |                      |                         |                           | f                      |                  |              |         0 |            2 |                   |
   0 | f                  |              |                             | f        | bbXXXXXXXXXXXXXXXXXXXXXXXXX7jq |              | f                                            |                      48
 | 2021-06-16       | f                        | en                 |        1 | riXXXXXXXXXXXXXXXXX6E |                  | f               |                               |              | f       |
                             |                |                   |                   |                          |            |                   |      |                |                     |
        |           |      |
(1 row)

# 使用展开模式
gitlabhq_production=# \x

gitlabhq_production=# select * from users where email='example@longtugame.com';\g
-[ RECORD 1 ]--------------------------------+-------------------------------------------------------------
id                                           | 27
email                                        | example@longtugame.com
encrypted_password                           | $2a$10$voXXXXXXXXXXXXjNnRAeT/sAXXXXXXXXXXXXXsvr4eDx5HaTa
reset_password_token                         |
reset_password_sent_at                       |
remember_created_at                          |
sign_in_count                                | 40
current_sign_in_at                           | 2021-06-16 03:22:18.416635
last_sign_in_at                              | 2021-06-16 01:56:53.164382
current_sign_in_ip                           | 172.16.85.201
last_sign_in_ip                              | 172.16.85.201
created_at                                   | 2018-11-05 08:59:10.771467
updated_at                                   | 2021-06-16 03:41:40.497851
name                                         | 测试用户
admin                                        | t
projects_limit                               | 100000
skype                                        |
linkedin                                     |
twitter                                      |
failed_attempts                              | 0
locked_at                                    |
username                                     | example
can_create_group                             | t
can_create_team                              | f
state                                        | active
color_scheme_id                              | 1
password_expires_at                          | 2021-06-16 01:31:20.000483
created_by_id                                | 1
last_credential_check_at                     | 2021-06-16 03:41:40.490466
avatar                                       |
confirmation_token                           |
confirmed_at                                 | 2018-11-05 08:59:09.673473
confirmation_sent_at                         |
unconfirmed_email                            |
hide_no_ssh_key                              | f
website_url                                  |
notification_email                           | example@longtugame.com
hide_no_password                             | f
password_automatically_set                   | t
location                                     |
encrypted_otp_secret                         |
encrypted_otp_secret_iv                      |
encrypted_otp_secret_salt                    |
otp_required_for_login                       | f
otp_backup_codes                             |
public_email                                 |
dashboard                                    | 0
project_view                                 | 2
consumed_timestep                            |
layout                                       | 0
hide_project_limit                           | f
unlock_token                                 |
otp_grace_period_started_at                  |
external                                     | f
incoming_email_token                         | bbXXXXXXXXXXXXXXXXXXXXXXXXX7jq
organization                                 |
require_two_factor_authentication_from_group | f
two_factor_grace_period                      | 48
last_activity_on                             | 2021-06-16
notified_of_own_activity                     | f
preferred_language                           | en
theme_id                                     | 1
feed_token                                   | riXXXXXXXXXXXXXXXXX6E
accepted_term_id                             |
private_profile                              | f
include_private_contributions                |
commit_email                                 |
auditor                                      | f
admin_email_unsubscribed_at                  |
email_opted_in                               |
email_opted_in_at                            |
email_opted_in_ip                            |
email_opted_in_source_id                     |
group_view                                   |
managing_group_id                            |
note                                         |
roadmap_layout                               |
static_object_token                          |
first_name                                   |
last_name                                    |
role                                         |
user_type                                    |

# 更新用户 password_expires_at、last_credential_check_at 字段为空
gitlabhq_production=# update users set password_expires_at=null, last_credential_check_at=null where email='example@longtugame.com';
UPDATE 1

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