2021-03-08

Day8

统计学

运筹学

毛概

operations and supply chain management

success depends on
1.clever integration of a great operations-related strategy
2.processes to deliver products.
operations----manufacturing and service processes used to transform
supply chain–move information

process activities

planing
sourcing —selecting of good suppliers
making—production
delivering–logistics processes
returning–receiving worn-out.something back from customers

difference between goods and services

services are intangible
services have some kind of interaction,a package of features
services are perishable(短暂的）

the goods services continuum

pure goods,core goods,core services,pure services

careers in OSCM

specialize in managing the planning production and distribution of goods and services
work with people figure out the best way to dieliver the goods and services of the firm

specialist areas

product design
purchasing
manufacturing
service operations
logistics（现代物流）
distribution(分销）

COO

location
facilities
vendors to use implementation of the hiring policy

current issues

the relationships between mutually supportive but separate organisation
global supplier production and distribution networks
managing customer touch points

efficiency,effectiveness and economic/value

Summary

Processes are used to implement the strategy of the firm Analytics are used to support the ongoing decisions needed to manage the firm
OSCM people specialize in managing the production of goods and services
OSCM jobs are hands-on and require working with others and figuring out the best way to do things
The chief operating officer (COO) works with the CEO and company president to determine the companys competitive strategy
COOs determine an organization’s location. its facilities. which endors to use, and how the hiring policy will be implemented Many of the concepts that form the OSCM field have their origins in the Industrial Revolution in the 1800s