VMware Tools does not install on a Windows 2008 guest operating system after upgrading to ESX 4

VMware Tools does not install on a Windows 2008 guest operating system after upgrading to ESX 4

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1012693

 

 

You must perform a forced uninstall and install of VMware Tools.

 

To uninstall and re-install VMware Tools:

1. Right-click on the virtual machine you are having an issue with. 
2. Click Guest > Install/Upgrade VMware Tools.
3. Open a Console to the virtual machine and log into the guest operating system.
4. Ope the Command Prompt in Windows and change the drive to your CD-ROM drive.
   
   For example, D:/
   
   
5. Type setup /c and press Enter to force removal of all registry entries and delete the old version of VMware Tools.
6. In My Computer, double click the CD-ROM that contains VMware Tools.
7. After Auto-Run starts, follow the prompts to install.
   
   Note: This must be done from the GUI interface, do not launch the install by running Setup from the Command Prompt.
   
   
8. When the installation is complete, reboot the guest operating system.