Agent Login–Level and DN-Level Options

[agent-greeting]

Default Value: NULL

设置座席的欢迎词

 

[capacity]

Default Value: 0

设置trunk指定的网关的负载能力

 

[capacity-group]

Default Value: <DN name>

组名称一样的trunk类型的DN负载能力相同

 

examle1:DN of type Trunk with the Number Cisco-8340

               [TServer]
               capacity=200
               prefix=8340

Cisco-8340这个DN对应的网关负载能力是200呼叫

 

example2:DN of type Trunk with the Number Cisco-8340

                 [TServer]
                 capacity=200
                 capacity-group=Cisco-GW
                 prefix=8340

DN of type Trunk with the Number Cisco-8341
                 [TServer]
                 capacity-group=Cisco-GW
                 prefix=8340

按照例子2的设置，Cisco-8340和Cisco-8341 trunk的呼叫最大数量都是200