Salesforce入门教程（中文）-xxx Salesforce Sales Cloud Consultant Exam Preparation: Implementation Strate实施策略

Implementation Strategies section consists of 12% of total score in the Salesforce Sales Cloud Consultant certification exam, covering topics such as implementation rollout plans, sales deployment, measure of Sales Cloud success and etc. Without further ado, let's get into it!

实施策略部分包含了 Salesforce 销售云顾问认证考试总分的12% ，内容包括实施推广计划、销售部署、销售云成功度量等。闲话少说，让我们开始吧！

NOTE: This post is written in April 2020 and content might be changed/updated overtime. The content is inspired by focusonforce.com.

注意: 这篇文章写于2020年4月，内容可能会随着时间的推移而改变或更新，其灵感来自 focusonforce.com。

Guideline for Implementation Strategies

推行策略指引

• Given a scenario, determine how to 给定一个场景，确定如何facilitate a successful consulting engagement 促进一次成功的咨询活动 (plan, gather requirements, design, build, test, and document). (计划、收集需求、设计、构建、测试和文档)
• Given a scenario, determine appropriate 给定一个场景，确定适当的sales deployment 销售部署 considerations. 考虑
• Given a scenario, measure the 给定一个场景，测量success of a Sales Cloud implementation project销售云实现项目的成功.

Implementation Process

实施过程

Rollout Plan

推广计划

• Plan Phase 计划阶段
  • identify reasons for change and high-level requirements, and start mapping out possible solutions
  • 确定变更和高级需求的原因，并开始制定可能的解决方案
  • consulting team kickoff 咨询队开球
  • ex: a company would like implement Sales Cloud for the first time
  • Discovery 发现
    • Discovery step helps to 发现步骤有助于prepare for the Analyze Phase准备分析阶段, including conversations with key stakeholders to understand their current system and processes ，包括与主要利益相关者的对话，以了解他们当前的系统和流程
      • Key activities are: 主要活动包括:
        • questionnaire to gather information from the customer
        • 调查问卷，以收集客户的信息
        • discovery interviews with key stakeholders to understand pain points
        • 发现访谈的关键利益相关者，以了解痛点
        • understand as-is processes 理解现状过程
        • observe interactions with current systems 观察与当前系统的相互作用
      • Key information to gather: 要