APP-FND-01388 Cannot read value for profile option INV_DEBUG_TRACE in routine &ROUTINE.
Symptoms
On 11.5.8 in Production when performing a Return Receipt the following error occurs.
ERROR
-------------------
APP-FND-01388 Cannot read value for profile option INV_DEBUG_TRACE in routine
&ROUTINE.
STEPS
-------------------
Purchasing Superuser Responsibility.
Go to Receiving, identify the appropriate Receipt. Go to RETURNS page and FIND
the Receipt - "no records found". But also get the APP-FND-01388 Cannot read
value for profile option INV_DEBUG_TRACE in routine &ROUTINE error.
Item IS however in PENDING status in the TRANSCATION STATUS SUMMARY page.
BUSINESS IMPACT
-----------------------
Due to this issue, users cannot return the excess goods and thereby make appropriate payment
(3-way matching).
Cause
Profile option INV: Debug Trace has not been defined so when the code calls the FND API to get
profile option data and the profile option does not exist it will fail
Ref Note 91347.1 - Cannot Read Profile Option INV_DEBUG_TRACE in &routine
.
Solution
To implement the solution, please execute the following steps:
1. Add the profile option to the instance
a. Signon as Application Developer responsibility in the instance where issue is occurring:
b. Click profiles
c. Enter INV_DEBUG_TRACE in the name field
d. Enter Oracle Inventory in the application field
e. Enter INV: INV_DEBUG_TRACE in the user profile option field
f. Put an active start date of 01jan1951
g. Select all boxes
h. Signon as sysadmin
i. navigate to Profile, System
j. You can now either disable or enable the profile option
2. The stuck records that are pending by deleting them and re-entering them. You can do this as follows:
a. Under Purchasing responsibility, navigate to Receiving > Transaction Status Summary.
b. Populate the Purchase Order field with the Purchase Order number for the po that you are
performing the po return receipt against.
c. Click on Find.
d. In the Transaction Statuses window, click on the record to be deleted.
e. From the toolbar, click on the delete icon.
f. Click on Save.
g. Close the Transaction Statuses and the Find Transaction Statuses windows.
h. Navigate to Receiving > Receipts and re-enter the return receipt transaction.
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