故障背景:
本人遇到BE Remote Agent与Oracle EM其中一款产品无法正常运用;
官方CASE:
The Backup Exec Remote Agent for Windows Servers (RAWS) service by default uses port 10000. This is the industry standard for the NDMP protocol which Backup Exec uses when communicating with the remote agent. The errors may be seen if Port 10000 is already in use by another application on the system.
解决方案:
http://www.symantec.com/business/support/index?page=content&id=TECH60245
Solution
3. Edit the SERVICES file located in C:\WINDOWS\system32\drivers\etc\ using a text editor like Notepad
4. Add an entry that reads like the following example ( 12000 is just an example port. Pick any available port that did not show as in use in the NETSTAT results):
5. After making the change, save the file and restart the Backup Exec Remote Agent for Windows Servers service.
Supplemental Materials
Source | Event ID |
Value | 58117 |
Description | The Backup Exec Remote Agent for Windows Servers Service did not start. The application failed to listen on the NDMP TCP/IP port. Check the network configuration. |
Source | Error Code |
Value | The Backup Exec Remote Agent for Windows Systems service on Local Computer started and then stopped. Some services stop automatically if they have no work to do for example, the Performance Logs and Alerts service |
Description | The Backup Exec Remote Agent for Windows Systems service on Local Computer started and then stopped. Some services stop automatically if they have no work to do for example, the Performance Logs and Alerts service |
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