zoho crm_Zoho推出状态：App透明度正确完成

zoho crm

Yesterday, web office application provider Zoho launched a new service: status, which tracks the health of all 24 Zoho application offerings. The status page presents a quick overview of the health of the Zoho apps in a easily digestible format, including availability and response time.

昨天，Web Office应用程序提供商Zoho推出了一项新服务： status ，它跟踪所有24种Zoho应用程序产品的运行状况。 状态页面以易于消化的格式快速概述Zoho应用程序的运行状况，包括可用性和响应时间。

The new page loads with a summary view of the up or down status of Zoho’s apps, making it easy to tell if a problem is on your end or theirs. In addition, each application’s report can be expanded to present a small collection of useful metrics, including uptime and response time for the past week, and response time from six globally diverse locations: Seattle, New Jersey, Singapore, London, Germany, and Australia.

新页面会加载Zoho应用程序的运行状态或关闭状态的摘要视图，使您可以轻松判断问题是在您端还是在他们端。 此外，每个应用程序的报告都可以扩展以显示少量有用的指标，包括过去一周的正常运行时间和响应时间，以及来自六个全球不同地点的响应时间：西雅图，新泽西，新加坡，伦敦，德国和澳大利亚。

Zoho’s status page is powered by Site24x7, and uptime monitoring service also owned by Zoho parent company AdventNet Inc. Site24x7 has news of its own yesterday, announcing the release of a new enterprise edition that offers SLA management for web application providers.

Zoho的状态页由Site24x7提供支持，并且正常运行时间监视服务也由Zoho母公司AdventNet Inc.拥有。Site24x7昨天有自己的消息，宣布将发布一个新的企业版，为Web应用程序提供商提供SLA管理。

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Zoho evangelist Raju Vegesna told me via email that over the past four months Zoho has been rolling out paid versions of most of its business applications and is in the midst of extending the SLA that comes with its first paid app, Zoho CRM, to cover the others. The new status page will be instrumental in keeping customers abreast of any downtime issues and making sure Zoho remains in compliance with their uptime guarantees.

Zoho传播者Raju Vegesna通过电子邮件告诉我，在过去的四个月中，Zoho一直在推出其大多数业务应用程序的付费版本，并且正在扩展其首款付费应用程序Zoho CRM随附的SLA，以涵盖其他。 新的状态页面将有助于使客户及时了解任何停机时间问题，并确保Zoho遵守其正常运行时间保证。

“As we introduce more paid versions of our services, transparency becomes just as important as uptime and SLAs,” Vegesna said in a press release. “Our users deserve to know how Zoho is performing over time from different locations. And more enterprise organizations agree with us, which inspired us to release the Site24x7 Enterprise Account.”

Vegesna在新闻稿中说：“随着我们推出更多付费版本的服务，透明度与正常运行时间和SLA一样重要。” “我们的用户应该了解Zoho在不同地点的表现如何。 越来越多的企业组织同意我们的意见，这促使我们发布了Site24x7企业帐户。”

The launch of Zoho Status demonstrates a level of transparency that is admirable and should be emulated by other application providers.

Zoho Status的推出证明了令人钦佩的透明性，应该由其他应用程序提供商模仿。

“This initiative is yet another step to being more open and transparent with our users,” said Vegesna. We hope that other web apps follow Zoho’s lead and provide monitoring tools for customers to make it easier for them to make sure that they are getting their money’s worth. Uptime is one of the biggest concerns for the enterprise when deciding whether to migrate to web-based applications. Transparency of this sort will help ease some of those concerns among big business customers.

Vegesna说：“这一举措是向我们的用户更加开放和透明的又一步。” 我们希望其他Web应用程序跟随Zoho的领导，并为客户提供监视工具，以使他们更轻松地确保自己物有所值。 在决定是否迁移到基于Web的应用程序时，正常运行时间是企业最大的担忧之一。 这种透明度将有助于减轻大企业客户的某些顾虑。

翻译自: https://www.sitepoint.com/zoho-launches-status-app-transparency-done-right/

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