The installer is unable to run in graphical mode: required operating system packages for Linux

Technote (troubleshooting)   Problem(Abstract) When attempting to install the Data Collector or the Managing Server on Linux, the GUI installation program fails to start.   Symptom You might get a message similar to the following: The installer is unable to run in graphical mode. Try running the installer with the -console or -silent flag. If you append the option “-is:log <log_path>” to the installation command, for example: ./setup_MS.bin –is:log /tmp/ms.log then a message similar to the following can be found in the <log_path> file: 1>>/tmp/ms.log 2>>/tmp/istemp938070102154712/APP_STDERR And a message similar to the following can be found in the /tmp/istemp*/APP_STDERR file: An error occurred during wizard bean change notification: java.lang/UnstatisfiedLinkError: /opt/sw/ITCAMMSzlin/java/jre/bin/libawt.so: libXmu.so.6     Cause The lack of prerequisite X-windows RPM packages will cause the Java Swing GUI program to fail to work normally. The lack of a pam RPM package will cause an authenticate utility return error, which will block installation.     Resolving the problem Perform the following procedure: Ensure that the X Window System package group is installed. ITCAM for WebSphere and ITCAM for J2EE products require RPMs that are installed with the X Window System package group in Linux systems. Ensure that the following RPMs are installed, according to the version of your Linux operating system: Installation scenario Required RPMs Red Hat Enterprise Linux AS, version 4.0, for IBM System z 31-bit compat-libstdc++-295-2.95.3-81.s390.rpm compat-libstdc++-33-3.2.3-47.3.s390.rpm xorg-x11-deprecated-libs-6.8.2-1.EL.13.36.s390.rpm xorg-x11--libs-6.8.2-1.EL.13.36.s390.rpm pam-0.77-65.1.i386.rpm libselinux-1.19.1-7.i386.rpm glib2-2.4.7-1.i386.rpm cracklib-2.7-29.i386.rpm cracklib-dicts-2.7-29.i386.rpm 64-bit compat-libstdc++-295-2.95.3-81.s390.rpm compat-libstdc++-33-3.2.3-47.3.s390.rpm pam-0.77-66.14.s390.rpm xorg-x11-deprecated-libs-6.8.2-1.EL.13.36.s390.rpm xorg-x11--libs-6.8.2-1.EL.13.36.s390.rpm libstdc++-3.4.6-3.s390.rpm 5.20.2 and later: Red Hat Enterprise Linux for Mainframe Computing, version 5.0 64-bit compat-libstdc++-295-2.95.3-85.s390.rpm compat-libstdc++-33-3.2.3-61.s390.rpm libX11-1.0.3-8.el5.s390.rpm libXp-1.0.0-8.s390.rpm pam-0.99.6.2-3.14.el5.s390.rpm xorg-x11-xauth-1.0.1-2.1.s390.rpm SUSE Linux Enterprise Server 9 for IBM System z 31-bit compat-2004.7.1-1.2.s390.rpm compat-32bit-9-200407011411.s390x.rpm pam-32bit-0.99.3.0-29.4.s390x.rpm pam-modules-32bit-10-2.2.s390x.rpm XFree86-libs-32bit-9-200512021711.s390x.rpm 64-bit compat-2004.7.1-1.2.s390x.rpm compat-32bit-9-200407011411.s390x.rpm pam-32bit-0.99.3.0-29.4.s390x.rpm pam-modules-32bit-10-2.2.s390x.rpm XFree86-libs-32bit-9-200512021711.s390x.rpm SUSE Linux Enterprise Server 10 for IBM System z 64-bit compat-32bit-2006.1.25-11.2.s390x.rpm pam-32bit-0.99.3.0-29.4.s390x.rpm pam-modules-32bit-10-2.2.s390x.rpm xorg-x11-libs-32bit-6.9.0-50.14.s390x.rpm xorg-x11-devel-32bit-6.9.0-50.14.s390x.rpm xorg-x11-6.9.0-50.14.s390x.rpm Red Hat Enterprise Linux AS and ES, version 4.0, for System x 32-bit/64-bit compat-libstdc++-296-2.96-132.7.2.i386.rpm compat-libstdc++-33-3.2.3-47.3.i386.rpm xorg-x11-6.8.1-23.EL.src.rpm pam-0.77-65.1.src.rpm Red Hat Enterprise Linux, versions 5.0 and 5.1 for System x 32-bit/64-bit libXp-1.0.0-8.i386.rpm libXmu-1.0.2-5.i386.rpm compat-libstdc++-33-3.2.3-61.i386.rpm compat-libstdc++-296-2.96-138.i386.rpm SUSE Linux Enterprise Server 9 for System x 32-bit compat-libstdc++-2.8.0-2cl.i386.rpm rpm-4.1.1-177.9.i586.rpm pam-0.78-8.i586.rpm xorg-x11-6.8.2-30.i586.rpm 64-bit compat-libstdc++-2.8.0-2cl.i386.rpm xorg-x11-6.8.2-30.x86_64.rpm pam-0.78-8.i586.rpm SUSE Linux Enterprise Server 10 for System x 32-bit compat-libstdc++-5.0.7-6.x86_64.rpm xorg-x11-6.8.2-100.13.i586.rpm pam-0.99.6.3-29.1.i586.rpm 64-bit compat-libstdc++-5.0.7-6.i586.rpm xorg-x11-6.8.2-100.13.x86_64.rpm pam-0.99.6.3-29.1.i586.rpm Red Hat Enterprise Linux AS, version 4 and 5, for IBM POWER 32-bit/64-bit compat-libstdc++-33-3.2.3-47.3.ppc.rpm xorg-x11-6.8.1-12.ppc.rpm pam-0.77-66.23.ppc.rpm SUSE Linux Enterprise Server 9 and 10 for IBM POWER 32-bit/64-bit compat-libstdc++-5.0.7-22.2.ppc.rpm xorg-x11-devel-6.9.0-50.54.5.ppc.rpm xorg-x11-libs-6.9.0-50.54.5.ppc.rpm pam-0.99.3.0-29.4.ppc.rpm Verify that the Java 2 SDK on your copy of the product CD is functioning correctly. If you create your own product CD from an ISO image or by copying the actual CD, perform the following steps to verify that the Java 2 SDK on the product CD-ROM is working correctly: Change to the <Your_Image_Path>/java/jre/bin directory on the product CD-ROM. For example: cd /mnt/ITCAM/image/ITCAMMSxlin/java/jre/bin Verify the Java 2 SDK version. Type the following command: ./java –version If the command completes successfully with no errors, the Java 2 SDK is intact.

Cross Reference information

Segment Product Component Platform Version Edition Systems and Asset Management IBM Tivoli Composite Application Manager for J2EE   Linux 6.1

 

From: http://www-01.ibm.com/support/docview.wss?uid=swg21303823