Invoice Tolerance Not Applied At Validation [ID 363613.1]

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Applies to:

Oracle Payables - Version: 11.5.10.2
This problem can occur on any platform.
APPRVL
APXINWKB

Symptoms

Holds are not being applied to invoices matched to PO's that exceed the defined Invoice Tolerance levels.

Customer is using 3-way matching

The Invoice Tolerance Template populated at Payables Option level (Control tab) shows tolerance levels are set to 0.0%

Quantity Ordered and Quantity Billed holds should be applied based on tolerance but the invoices never go on hold

Cause

Invoice Tolerance was NULL at supplier site level.

If Payables Option Invoice Tolerance is populated when supplier site is created, the site gets the Payables Option value populated by default.

However, if the Payables Options Invoice Tolerance is not setup at the time the Supplier Site is created, the site is created with no tolerance.

.

Solution

Manually populate the supplier site invoice tolerance in order for invoices entered for that site to have the tolerance apply.

Suppliers > Entry > Query Supplier > Sites > Control Tab

 

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Related Products Oracle E-Business Suite > Financial Management > Procure to Pay > Oracle Payables