ZuckerReport Review

Installation and Documentation Nightmare

Reviewed by rodnikosh (01/04/2013)

Took me three weeks to get this product to work.
Was a horrible nightmare to to install and understand how to import reports into it and make them actually work.

Cons:

1. No Installation Guide (maybe old ones from 2008 that arn't relevant) - by installation, i don't mean using the module loader but actually to get it to work without errors.
Had to copy files from here to there, improvise a configurion in the admin , understand java installations and more.....

2. Poor documentation - hardly found on google.

3. No Forum or place to ask questions - No forum on ZuckerFriends site, no responding on emails (ignoring you completly at office@zuckerfriends.com). 
and people in the forum of JasperSoft doesn't know what zuckerReport is.

4. For English SugarCRM Users only - Doesn't support inserting UTF-8 characters in report Paramter fields (after detecting that , had to adjust the report specifically in IReport so the report will work)

5. Has debug mode but the errors are a group of sentences you can't understand anything from.

Pros
1. updated frequently.
2. Nice product after all the above difculties.

Don't use this product if you don't know IReport (java Report builder) - had to study it together with this product.

in short:
I admire developers sharing code with others so i guess zuckerReport are doing a good thing by shring it. but if they are doing so , they must understand that they have to provide some basic support and documentation. unless none of this mean a thing. 
It's like giving people money for free, but telling them to exchange 5 buses and two trains rides in three weeks in order to pick it up..