Genesys GE0-703 Exam

• Exam Number/Code : GE0-703
• Exam Name : GCP7- Consultant, Voice Enterprise Edition
• Questions and Answers : 108 Q&As
• Update Time: 2010-05-13

 

1. The GVP VoiceXML application logic resides on __________.
A. a web server
B. the VCS
C. the VPM
D. the IPCM
Answer:A

2. When would you use the Import Server Instance CSV feature in EMPS?
A. Never. This feature is not available through the EMPS
B. Any time you want to make a change to any of the parameters in EMPS
C. You want to start the Watchdog service
D. When numerous changes are needed with servers or configuration of various components for a server and in
conjunction with Genesys Technical Support
Answer:D

3. The <Application_Name>.xml files provides all of the __________.
A. VCS configuration information
B. voice application information
C. IPCS configuration information
D. web server configuration information
Answer:B

4. Under what circumstances is a username and password required to access the EMPS?
A. Never. By default, a username and password is not required since EMPS is only used for monitoring purposes.
B. Always. When opening EMPS Login screen, the system will require users enter their username and password.
C. Only when the EMPS is being accessed from a remote workstation. You are automatically authenticated and can
log in from a local machine.
D. Only when using SunOne Directory Server because OpenLDAP has no built-in security for the EMPS login screen.
Answer:B

5. Which GVP application is used to build and test voice applications?
A. Element Management Provisioning System
B. IP Call Manager
C. Voice Application Reporter
D. Genesys Studio
Answer:D
 
6. Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is
used when __________.
A. IVR Server is unable to contact the Solution Control Interface (SCI)
B. IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent
number to which it can route the call
C. IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.
D. IVR Server component cannot communicate with the Web Server
Answer:B

7. Which GVP software component is used to configure the various components of GVP including application
provisioning?
A. Element Management Provisioning System
B. IP Call Manager
C. Voice Application Reporter
D. Genesys Studio
Answer:A

8. The Internet Protocol Communication Server (IPCS) processes __________ calls.
A. SIP
B. HTML
C. TDM
D. EMPS
Answer:A

9. Which version of the VoiceXML Specification does GVP version 7.5 support?
A. VoiceXML 1.0
B. VoiceXML 1.1
C. VoiceXML 2.0
D. VoiceXML 3.0
Answer:C

10. Is ISCC function used by IVR-TServer in network mode ? Choose the best statement.
A. Yes because the IVR is like a second site
B. No because the IVR is integrated in the real site
C. No because ISCC function doesn?'t exist in IVR-TServer
Answer:A

11. Which of the following features can be changed using the Element Management System (EMS) GUI when
monitoring a VCS?
A. the log level for each process
B. the default directory for logging
C. the Behind or In-Front configuration for that particular VCS
D. the speech recognition vendor for that particular VCS
Answer:A

12. The <DNIS>.XML and <Application_Name>.xml files are generated when __________.
A. a call arrives at the VCS
B. an application is created and configured in EMPS
C. the WatchDog on the EMPS is restarted
D. requested by the IVR Server
Answer:B

13. The Voice Communication Server (VCS) processes __________ calls.
A. VoIP
B. IPCS
C. Web-based GUI
D. TDM
Answer:D

14. Where is the default location of the DNIS Application Mapping Files?
A. <install dir>CNdata
B. <install dir>CNwebdispenserspd_data
C. <install dir>CNconfig
D. http://EMPS:9810/spm
Answer:B

15. The process on the VCS/IPCS that starts the other component processes is the __________.
A. Page Collector
B. IVR Server Client
C. Call Flow Assistant
D. WatchDog
Answer:D

16. How are VoiceXML pages produced during a GVP call session?
A. Web application server generates VoiceXML when processing asp or jsp pages
B. VCS or IPCS produce VoiceXML when the call is initiated
C. EMPS produces VoiceXML when the request comes in
D. IPCS creates the VoiceXML when it relays SIP messages
Answer:A

17. In the <Application_Name>.xml file, the IVRTimeout value determines __________.
A. how long URS waits for the response from web server before timing out and trying default routing target.
B. how long VCS/IPCS waits for the response from web server before timing out and attempting to reach the Backup
IVR URL.
C. how long GQA waits for the connection with the IVR Server before using the Backup IVR URL.
D. how long VCS/IPCS waits for the response from web server before timing out and attempting to reach the Primary
IVR URL.
Answer:B

18. The ability to record the caller's speech for application analysis is configured in an IVR Profile within the EMPS
and is referred to as __________.
A. OA&M
B. EMS Runtime
C. Enable ASR Transcoding
D. Enable ASR Logging
Answer:D

19. The DNIS.xml provides __________.
A. the Primary Application URL
B. all application configuration information but no process information
C. the address of the IVR Server
D. the URL path to the <Application_Name>.XML
Answer:D

20. A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice Application
CANNOT include __________.
A. the fully qualified name of the web server that hosts the application
B. the numeric IP address of the web server that hosts the application
C. the name of the first page of the voice application
D. the path to the <Application Name>.XML file
Answer:D