arcgis server 服务 启动不了的一些情况及处理方法
今天在windows server 2008上安装了arcgis server 10.5,安装后后台无法启动各种服务。
像这张图展示的这样,其他也类似。
借助百度,找到了解决方法。
解决方案:
该问题已经确认为是一个BUG,BUG-000110662 Geoprocessing service instances crash after installing windows patches on Microsoft Windows Server 2008 R2 or Windows 7.主要原因是因为安装了微软的更新KB4056894 、KB4056568或者KB4056897其中的任意几个。
Esri也提供了相应的解决方案:https://support.esri.com/en/download/7576,在链接中可以下载安装相应版本的更新即可解决这个问题。
如果不是上边的原因引起的,你还可以从这里获取到帮助:http://zhihu.esrichina.com.cn/article/3447。
以下是esri官方的解释:
ArcGIS Server Geoprocessing Service Startup Patch
SummaryThis patch resolves crashes with geoprocessing services after installing certain Microsoft Windows updates on Windows Server 2008 R2 and Windows 7. This affects key system functionality including the ability to publish new services, printing, and running geoprocessing jobs.
DescriptionEsri® announces the ArcGIS Server Geoprocessing Service Startup Patch. This patch addresses an issue where geoprocessing services crash upon startup after installing Microsoft Windows update KB4056894 or the combination of KB4056568 and KB4056897 on Windows Server 2008 R2 and Windows 7. Without this patch, you can't publish new services, use the print service, or run geoprocessing jobs. While the loss of functionality has only been encountered on Windows Server 2008 R2 and Windows 7, Esri encourages all customers running on Windows to install this patch during regular maintenance. This patch deals specifically with the issues listed below under Issues Addressed with this Patch.
Important Note: After the patch is installed, please check and ensure all geoprocessing services have started and are functioning appropriately. This includes custom published geoprocessing services as well as the ArcGIS Server System and Utilities geoprocessing services, particularly System/PublishingTools and Utilities/PrintingTools. If any of these services do not start correctly, do not restart ArcGIS Server; instead, stop and start each affected geoprocessing service manually from within ArcGIS Server Manager.
Issues Addressed with this patch
- BUG-000110662 - Geoprocessing service instances crash after installing windows patches on Microsoft Windows Server 2008 R2 or Windows 7.
Installing this patch on Windows
Installation Steps:
ArcGIS Server 10.6, 10.5.1, 10.5, 10.4.1, 10.4, 10.3.1, 10.3, 10.2.2, or 10.2.1 must be installed before installing this patch.
- Download the appropriate file to a location other than your ArcGIS installation location.
10.6 | Checksum (Md5) | |
ArcGIS-106-S-GSS-Patch.msp | E536324B71697C9D51DCC3A0CDE5A72F | |
10.5.1 | Checksum (Md5) | |
ArcGIS-1051-S-GSS-Patch.msp | 932F50A69A9DDABEE904D8F3356B3EBA | |
10.5 | Checksum (Md5) | |
ArcGIS-105-S-GSS-PatchB.msp | 2FB900511A7E5C4EBA12663A60105942 | |
10.4.1 | Checksum (Md5) | |
ArcGIS-1041-S-GSS-Patch.msp | 3CC49D79034DBEE7AFC5D3C018C64F9A | |
10.4 | Checksum (Md5) | |
ArcGIS-104-S-GSS-Patch.msp | 39D22D813C3486F2559D472A2EA7566B | |
10.3.1 | Checksum (Md5) | |
ArcGIS-1031-S-GSS-Patch.msp | 1E5BA9B42894F03B984FC44F26822BB1 | |
10.3 | Checksum (Md5) | |
ArcGIS-103-S-GSS-Patch.msp | E0997415FD64DBE8EDF2B2B64693F645 | |
10.2.2 | Checksum (Md5) | |
ArcGIS-1022-S-GSS-Patch.msp | 85290f18bdb7579e9cf84937002d52c2 | |
10.2.1 | Checksum (Md5) | |
ArcGIS-1021-S-GSS-Patch.msp | 0d5604505e8ffbea5a756b0b7bd278ad | |
NOTE: Please contact your Esri Account Manager and or Technical Account Manager if you need help upgrading to a version listed above or have other questions about this issue. |
Make sure you have write access to your ArcGIS installation location.
Double-click ArcGIS-<Version>-<Product>-GSS-Patch.msp to start the setup process.
NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:
msiexec.exe /p [location of Patch]\ArcGIS-<Version>-<Product>-GSS-Patch.msp
Patch Updates
Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.
January 23, 2018: The ArcGIS Server 10.3.1 version of this patch is now available for download.
January 24, 2018: The ArcGIS Server 10.6 and 10.5 versions of this patch are now available for download.
January 25, 2018: The ArcGIS Server 10.4 and 10.3 versions of this patch are now available for download.
January 26, 2018: The ArcGIS Server 10.2.2 version of this patch is now available for download.
March 26, 2018: The 10.5 version of this patch has been replaced with a "B" setup. This is to address an issue where the PublishingToolsEx geoprocessing service fails to start. The "B" setup will install over the top of the original setup.
How to identify which ArcGIS products are installed
To determine if the product(s) for this ArcGIS patch are installed, choose the appropriate operating system version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all core ArcGIS products, hot fixes, and patches installed on your local machine.
Getting Help
Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.