送货延误 道歉信-英文电子邮件模板

Your Order with [your company name]


Dear [customer name]:


We are very sorry to inform you that shipment of your order [order number] has been delayed because [reason for delay]. Our new estimated shipping date is [new shipping date]. If you have any questions about this delay, please contact our Customer Service Department at [email address or phone number]. We will send you an email confirmation when the order has left our warehouse.


Once again, we are very sorry for this delay and we apologize for any inconvenience it may cause.


Sincerely,


[name]
[title]
[company name]
[telephone number]