微软上海全球技术支持中心招聘Axapta供应链支持工程师

Support Professional - Dynamic Ax Supply Chain Management
发布日期： 2005年09月29日

JOB TITLE:Support Professional - Dynamic Ax Supply Chain Management
Location:Shanghai
Organization: GTSC-Partner

Job Description:

• Accept and appropriately resolve customer issues ensuring resolution in a timely manner and in accordance with the Microsoft Terms & Conditions and contractual agreements.
 
• Accept escalations from less knowledgeable staff that require a higher degree of technical expertise.
 
• Demonstrate strong communication skills ensuring that verbal and written responses are relevant, complete and easily understood when communicating with internal team members, partners and customers.
 
• Preparation of Knowledge Documents
 
• Use sound judgment in the management, escalation and resolution of support cases.
 
• Maintain high level of domain and technical skill in Dynamic Ax
 
• Training Facilitation and localization of courseware
 
• Paid support / consulting to Partners and Customers
 

Requirement:

• 3 - 5 years of related experience
 
• Bachelor Degree
 
• Significant knowledge and experience in Supply Chain Management
 
• Certifications in the Axapta product set would be an advantage.
 

以上职位均在上海工作。应聘者请将中英文简历（注明您的联系电话/通讯地址/邮编/email address）email 至gtscshhr@microsoft.com ，主题上请写您所应聘的职位。