ONT-Order Line Remains in Picked (Awaiting Shipping) Status After Ship Confirmation (文档 ID 1350621.1

转自：https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=425506173551700&id=1350621.1&displayIndex=1&_afrWindowMode=0&_adf.ctrl-state=1c8kev1z9c_347#CAUSE

In this Document

Symptoms

Cause

Solution

References

---

APPLIES TO:

Oracle Order Management - Version 12.0.0 and later
Information in this document applies to any platform.
Form:WSHFSTRX.FMB - Shipping Transactions Form
Form:OEXOEMOE.FMB - Enter Orders

SYMPTOMS

Upon booking an order the delivery detail is created with a status of "Ready to Release" in table WSH_DELIVERY_DETAILS.  However, the OMI flag shows as "X".

The delivery detail can be pick released and ship confirmed without a problem.
When the interface trip stop is run it completes successfully but does NOT interface the delivery detail to OM and therefore the order line never shows as Shipped.   It remains at picked (Awaiting Shipping).

OMI = Order Management Interface.
In table wsh_delivery_details, the column for OMI is oe_interfaced_flag
After booking an order, the system creates a delivery detail in wsh_delivery_details and the oe_interfaced_flag = N.  Once the shipment is made, the system interfaces the delivery detail to OM and the oe_interfaced_flag changes to Y.  

When the value for oe_interfaced_flag = X, the system cannot interface the delivery detail to OM. 

Ways of representing this OMI flag are:
OMI = X
OMI flag
OM flag
oe_interfaced_flag

To identify if any open order lines have delivery details with oe_interfaced_flag = 'X', run the following:

select wdd.source_header_number "Order Number", wdd.source_line_id,
wdd.delivery_detail_id, wdd.released_status, wdd.oe_interfaced_flag,
wdd.creation_date, ol.flow_status_code,ol.open_flag
FROM wsh_delivery_details wdd,
oe_order_lines_all ol
WHERE wdd.source_line_id = ol.line_id
and wdd.source_code = 'OE'
and wdd.container_flag = 'N'
and wdd.oe_interfaced_flag = 'X'
and ol.open_flag = 'Y';

STEPS
------
Responsibility: OM Super User
Create and Book Order
Pick Relaese
Ship Confirm
OM Line Shows Picked instead of Shipped.
In the HTMomse12.sql output the flow code = Awaiting Shipping

CAUSE

It was determined that when the profile option "WMS: Deployment Mode" is set to 'Distributed Mode', the delivery detail gets created with the oe_interfaced_flag = X and not N at the time of booking the order.  This profile option is new to R12.

The profile option "WMS: Deployment Mode" has three values to choose from:
'Integrated Mode'
'Distributed Mode'
'LSP Mode'

Integrated Mode: This setting is used when the WMS system is integrated with the ERP or E-Business Suite

Distributed Mode: This setting will be chosen by a business when they want to have disconnected warehouse operations which can function on a 24X7 basis irrespective of the ERP status. You can have warehouses on one distributed warehouse management system (DWMS) instance or may have a separate DWMS instance for each of the warehouse. These DWMS instance will communicate the transactions with the host (ERP) system.

LSP mode: Will be chosen by Logistics Service Providers who provide logistics services and do not own the material. LSP is a separate solution where as a LSP provider you need to define the clients and charge (bill) these clients for the material received, stored and shipped. LSP will need to communicate with different client systems and will support multi-tenancy.

If the profile option is set to 'Distributed Mode' or 'LSP Mode', upon booking an order, the system creates the delivery details in wsh_delivery_details with the oe_interfaced_flag = X.

Development reviewed this issue in the following bug:
Bug 12866774 - ORDER LINE REMAINS IN PICKED (AWAITING SHIPPING) STATUS AFTER SHIP CONFIRMATION

SOLUTION

1) Change the value of profile option "WMS: Deployment Mode" to 'Integrated Mode'.
(System Administrator Responsibility, Navigate: Profile--System)

2) Exit out of the application. Then log back in.

3) Create a new order line. Then verify the 'oe_interfaced_flag' value on wsh_delivery_details is not 'X'.  You can use the query from earlier.

Since the Profile option "WMS: Deployment Mode" can only be set at the Site level, this means that a single EBS instance can only have either Distributed WMS enabled Orgs or WMS enabled Orgs but not both.