Some common problems and the solution of Afaria
Case 1:
This is the cause that installation of .NET Framework 4 before the activation of .NETFramework 3.5 WCF HTTP.
Solution:
Officialwebsite of Microsoft shows details about the problem:http://msdn.microsoft.com/zh-cn/library/aa751852.aspx
Switch to the following path in the cmd asthe administrator:
C:\Windows\Microsoft.NET\Framework64\v4.0.30319
Then run the commandas follow:
aspnet_regiis.exe-i -enable
Case 2:
If Afariaservices are running under a domain account whose password is renewed on aregular basis, the system admin needs to manually set the new password forthese services.
Case 3:
package serve can not be connected (http://172.20.10.9/ps), as follows:
Solution: Activate theEnable of Directory Browsing in the IIS of Service Manager.
Case 4:
If the agent can not connect the server afterthe android device enrolled, that may be the cause that the firewall is open inthe server.
Case 5:
When user log in the Afaria Administratorfirst time, the “Enable the TinyURL service” cannot be checked, that maybe the cause that thebrowser opens the agency function.
Case 6:
Haveto import the MDM Certificates on every Afaria Server (Master or Slave),causethe Afaria Server(s) will connect to the Apple Push Notification Service Farm,not the iOS Server.
Case 7:
IOS device enrollthe enrollment server, then the agent screen show a dialog with the errormessage “Incompatible Enrollment Server, pleasecontract your Administrator”, which is the cause thatthe version of agent don’t match the server version. So the only thing neededto do is update the server version including hotfix!
Case 8:
If the 406 errorappear when installing the iOS device certificate, the reason maybe that theSSL Certificate (common name) don’t match the IP or hostname.
Case 9:
To avoid the certificate is disappear when it is imported to the IIS ofMMC, the during generating the SSL Certificate best to chose 2048 in building therequest.txt file
Case 10:
The map in Afaria console is English and the information is notcomprehensive and lacks the detail information of street.
Solution:
Open the file C:\Program Files(x86)\AfariaAdminUI\Pages\MapPage.aspx
Locate the line : <script type="text/javascript"src="https://ecn.dev.virtualearth.net/mapcontrol/mapcontrol.ashx?v=7.0&s=1">
Then add the parameter &mkt=zh-cn after that then as follow:
<script type="text/javascript" src="https://ecn.dev.virtualearth.net/mapcontrol/mapcontrol.ashx?v=7.0&s=1&mkt=zh-cn">
Case 11:
iOS device cannot enroll the afaria server ,even not jump to thecertificate installation page, and the 405 error showed in the iPhoneConfiguration Tool console, the reason is that the WebDev component isinstalled during the installation IIS.
Case 12:
Connecting network then the exception“Your DNS server might be unavailable”appear that you can:
FlushDNS and request a new IP address from your ISP server by following these steps.
-Click Start
-Click run
-In the run box type cmd.exe and click OK
-When the command prompt opens type the following. ENTER after each new line.
-ipconfig /flushdns
-ipconfig /release
-ipconfig /renew
-exit