解决VMWare的VMware USB Arbitration Service服务与索爱手机驱动冲突的问题

现象：VMWare内不能识别USB设备。启动VMware USB Arbitration Service服务时提示：错误31：连接到系统上的设备没有发挥作用。

确认：通过事件查看器可以看到内容形如“Detected unrecognized USB driver (/Driver/seehcri).”的警告信息，在Windows/System32/Drivers目录下可以找到seehcri.sys文件

原因：安装索爱PC Suite之后，seehcri.sys会替换系统中原有的USB驱动，卸载PC Suite不会卸载seehcri.sys

解决：下载AutoRuns for Windows v8.61，解压运行autoruns.exe，在Drivers页找到seehcri.sys，删除。重启系统，进入设备管理器，删除打黄色叹号的USB设备，扫描硬件改动，重新安装驱动程序。

 

参考了如下文章，出处不明：

seehcri.sys - Sony Ericsson Mobile Communications
Recent Windows 7 Home Premium install here. I have a Windows XP Pro virtual machine on VMware Player 3.0 for a handful of legacy incompatible apps I have to use for my work (otherwise most everything works great and I love Windows 7!). Then USB access by the virtual machine stopped working suddenly and mysteriously. All VMware services were running, including USB Arbitration (which appears to be VMware's most sensitive component: on Windows 7, it has to be set as "Automatic [Delayed Start]" to be correctly started).

It took me a long time and a thorough examination of Windows Event Log (something that became more difficult since Vista, with so many new separate logs) to find out that seehcri.sys was causing the problem. It was not signed and it took me some Web searching to find out that it was a Sony Ericsson module. Indeed, I have a K550i and had installed Sony Ericsson PC Suite 6.0 shortly before problems started, but I didn't associate both things, because I didn't use the virtual machine immediately afterwards and had installed a few other things in between.

Removing seehcri.sys was not easy. Uninstalling the PC Suite keeps the driver there, and Revo Uninstaller doesn't detect it as a leftover. Just deleting the file keeps causing errors, because the system expects it to be loaded (and may even restore it from Shadow Copies).

I only managed a complete uninstall when I used Autoruns to delete the driver's entry from the modules to be loaded at system startup. Autoruns is a SysInternals utility you can download from Microsoft. It lists in detail and allows you to disable absolutely everything that loads with the system, including obscure system modules you never heard of. It shows hundreds of entries, in different tabs according to type.

Now there was a problem: how was I to transfer files and backup my phone's address book without the Suite? BlueSoleil can do most of what the Suite does, but it's paid software, doesn't backup the address book and is limited to those phone models with Bluetooth (which my K550i has, but not all models have).

The solution was to install the PC Suite on XP, inside the virtual machine. It works like a charm. But both Sony Ericsson and VMware should post clear warnings that their software is incompatible (ideally, when installing and detecting the other, though that might perhaps be asking too much), and Sony Ericsson should fix that ASAP.