亚马逊上传错误

8016

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How to resolve common feed errors
2© Copyright 2018, Amazon Services LLC. All rights reserved. An Amazon CompanyCommon Feed ErrorsTable of Contents1.Introduction… 32.Error 4000…43.Error 4400…54.Error 5000 …65.Error 5501 …76.Error 6024…87.Error 6039…98.Error 8016…109.Error 8026…1110.Error 8032…1211.Error 8058…1312.Error 8059…1413.Error 8541…1514.Error 8542…1615.Error 8560…1716.Error 8571…1817.Error 8572…1918.Error 90057…2019.Error 90111…2120.Error 90114…2221.Error 90122…2322.Error 90202…2423.Error 99001…2524.Error 99010…2625.Error 99038…27
3© Copyright 2018, Amazon Services LLC. All rights reserved. An Amazon CompanyCommon Feed ErrorsIntroductionFeederrors are a safeguard that protects errors in the sellers’product catalogue from being displayed on the Amazon website.This document aims to guide the developers to tackle the most common Feed errors encountered by MWS users. It provides the necessary explanation of different feed errors and how they could be resolved and/or avoided. At Amazon, we strongly believe thatevery product detail anddescription is critical to facilitate buying decisions for our customers. The products that have incomplete and/or inaccurate information will not be uploaded to Amazon successfully. Therefore, the buyers will not be able to find those products on Amazon. Hence, we insist all the developers to download the Feed processing report after every feed upload and bring it to the attention of the sellers. The GetFeedsubmissionResultoperation under MWS Feeds API returns the Feed processing reports.Note: We recommend showing the errors in an actionable way in your interface to Sellers.This will help themact upon the feed errors at the earliest to ensure that,theydo not lose sales because of erred listings.Before we dive into the feed errors, please follow the guidelines below to maximize feed processing performance:1.Avoid submitting alarge number offeeds with only a few records in each feed. When possible, combine the data into less frequent larger feeds. 2.Include only the products that need to be updated, not theentire inventoryof the sellers. 3.Upload one feed ofthe same type no more than every 20 minutes. 4.Keep file size below 10 MB.
8© Copyright 2018, Amazon Services LLC. All rights reserved. An Amazon CompanyCommon Feed ErrorsWhat causes error 6024?This error occurs whenseller is not authorized to list products under a brand name in a product line or category. Seller must meet additional qualifications to sell certain brands on Amazon.Sample:6024 You are not authorized to list products under this brand. To sell products under this brand, please try adding one of your SKUs under this brand through the ‘Add a Product’ page and follow the application instructions. How to solve and prevent error 6024?1) To solve this error, follow below procedure:a)In Seller Central, click the inventory link and select ‘Add a Product’.b)Run a search for the item you wish to sell.c)In the search results, click the ‘Listing limitations apply’ link for that item.d)Click the Request Approval button to begin the application process.To check the status of an application, return to the ‘Add a Product’ tool and click the Selling application status link located toward the top of the page. For more details go to https://sellercentral.amazon.co.uk/gp/help/200333160
9© Copyright 2018, Amazon Services LLC. All rights reserved. An Amazon CompanyCommon Feed ErrorsWhat causes error 6039?This error occurs when you are not authorized to sell products under this restricted product group. The restricted product class for the item being offered is not open for selling under this condition.Sample:6039Merchant is not authorized to sell products under this restricted product group. How to solve and prevent error 6039?Your solution should create list of restricted products and provide it to the seller. The seller can then login to Seller Central to request approval to sell in the specified category. To request approval, either contact Seller Support or follow the steps below:a)In Seller Central, click the inventory link and select ‘Add a Product’.b)Run a search for the item you wish to sell.c)In the search results, click the Listing limitations apply link across from the item.d)Click the Request Approval button to begin the application process.To check the status of an application, return to the Add a Product tool and click the Selling application status link located toward the top of the page. For more detailsgo to https://sellercentral.amazon.co.uk/gp/help/200333160.
10© Copyright 2018, Amazon Services LLC. All rights reserved. An Amazon CompanyCommon Feed ErrorsWhat causes error 8016? This error occurs when you do not provide enough product data to create a variation (parent/child) relationship between products. To create a variation (parent/child) relationship, you must provide a Variation Theme value for both the parent and the child product. For each child product, you must also provide the variation data that corresponds to the Variation Theme that you indicated.The most common causes for Error 8016 are:Submitting a different Variation Theme for the parent SKU and the child SKUs within the same variation family. The variation attributes associated to your variation theme are missing for the child SKUs. •For example, if you designate a Variation Theme value of Size Color for your parent product and child products, you must also provide a specific size and color for each child product. Sample:The product data provided was insufficient for creating a variation (parent/child) relationship for SKU: Ensurethat the parent and child share the same variation theme and that there is a submission for variation theme attributes (Ex. size and color for size_colour variation theme).How to solve and prevent error 8016? You application should validate the feeds before uploading them to Amazon in order to ensure that: 1)Both the parent and the child products of the same family have the same variation theme. 2)Ensure that all the attributes associated to the variation theme are filled for every child product on thefeed. a) The most common attributes associated to the variation theme are: Variation theme Product Attributes Color ColorName Size SizeName Color Size or Size Color ColorName and Size Name Note: It is enough that one of these errors happens only in one product of a family, and it will prevent the whole product family from being created correctly on the seller’s catalog on Amazon.
11© Copyright 2018, Amazon Services LLC. All rights reserved. An Amazon CompanyCommon Feed ErrorsWhat causes error 8026? This error occurs when you submit the product data for a category in which the seller is not authorized to list. The seller needs to obtain approval from Amazon before listing in certain product categories.Sample:8026 You are not authorized to list products in this category. To sell products in this category you need to obtain approval by following the instructions given here: http://sellercentral.amazon.co.uk/gp/help/200333160 How to solve and prevent error 8026? You should let the sellers see the information provided on this pagebefore they list. The sellers should apply for relevant permissions if required, before they list certain products or list in a particular category. You can also check the product categories using the Products API (GetMatchingProductforID) and request the sellers to confirm that they have the necessary permissions to list products in the restricted categories.Note: Keep in mind that these restrictions may be marketplace specific.Your application should block the SKUs with these errors from uploading until the seller confirms that they have the approval to sell in those restricted categories.