亚马逊MWS开发--上传商品常见错误

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最新推荐文章于 2024-04-27 09:13:51 发布

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分类专栏：亚马逊MWS 文章标签：亚马逊 java

本文链接：https://blog.csdn.net/yucdsn/article/details/115235368

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一、错误来源

不管通过哪种方式上传商品都会出现各种问题，每一类问题亚马逊都有固定的错误码，比如常见5000,8541等，这些错误都会体现在上传的结果报告中

<?xml version="1.0" encoding="UTF-8" ?>
<AmazonEnvelope
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="amzn-envelope.xsd">
    <Header>
        <DocumentVersion>1.02</DocumentVersion>
        <MerchantIdentifier>M_SELLER_354577</MerchantIdentifier>
    </Header>
    <MessageType>ProcessingReport</MessageType>
    <Message>
        <MessageID>1</MessageID>
        <ProcessingReport>
            <DocumentTransactionID>2243419999</DocumentTransactionID>
            <StatusCode>Complete</StatusCode>
            <ProcessingSummary>
                <MessagesProcessed>15</MessagesProcessed>
                <MessagesSuccessful>12</MessagesSuccessful>
                <MessagesWithError>3</MessagesWithError>
                <MessagesWithWarning>0</MessagesWithWarning>
            </ProcessingSummary>
            <StatusCode>Complete</StatusCode>
            <ProcessingSummary>
                <MessagesProcessed>15</MessagesProcessed>
                <MessagesSuccessful>12</MessagesSuccessful>
                <MessagesWithError>3</MessagesWithError>
                <MessagesWithWarning>0</MessagesWithWarning>
            </ProcessingSummary>
            <Result>
                <MessageID>4</MessageID>
                <ResultCode>Error</ResultCode>
                <ResultMessageCode>8123</ResultMessageCode>
                <ResultDescription>The item with SKU 1288 cannot be modified because it matches a deleted item. For more
information, please refer to http://sellercentral.amazon.com/gp/help.</ResultDescription>
                <AdditionalInfo>
                    <SKU>1288</SKU>
                </AdditionalInfo>
            </Result>
            <Result>
                <MessageID>5</MessageID>
                <ResultCode>Error</ResultCode>
                <ResultMessageCode>8123</ResultMessageCode>
                <ResultDescription>The item with SKU 1265 cannot be modified because it matches a deleted item. For more
information, please refer to http://sellercentral.amazon.com/gp/help.</ResultDescription>
                <AdditionalInfo>
                    <SKU>1265</SKU>
                </AdditionalInfo>
            </Result>
            <Result>
                <MessageID>7</MessageID>
                <ResultCode>Error</ResultCode>
                <ResultMessageCode>8123</ResultMessageCode>
                <ResultDescription>The item with SKU 1266 cannot be modified because it matches a deleted item. For more
information, please refer to http://sellercentral.amazon.com/gp/help.</ResultDescription>
                <AdditionalInfo>
                    <SKU>1266SKU>
                    </AdditionalInfo>
                </Result>
            </ProcessingReport>
        </Message>
    </AmazonEnvelope>

在这里插入图片描述
当MessagesWithError的数量大于0的时候，我们就要根据ResultMessageCode（错误码）和ResultDescription（错误描述）所提示的信息来重新构建我们的xml重新上传，AdditionalInfo一般都是我们上传商品的sku

二、常见错误码

下面主要列出一些常见的错误码，如果没有找到对应的可以去亚马逊后台查看或者下载
亚马逊常见错误

【1】错误代码：8566

Product: 8566 SKU does not match any ASIN and the product data provided is not eligible for ASIN creation.
解决方案：
1、请更换UPC/EAN，UPC12位EAN13位，不同变种sku对应UPC/EAN不可重复或已被使用。
2、brand 和制造商无效，亚马逊对品牌管控比较严格不可乱写，如果没有品牌备案建议去备案。
亚马逊品牌要求请看 http://help.dianxiaomi.com/help/getRefreshContent.htm?id=1165

【2】错误代码：8571

8571 We have temporarily removed your ability to create new ASINS because an unusually high number of ASINs have been created from your account.
However, you can continue to match your products against existing ASINs.
解决方案：当前店铺刊登额度已达到上限，请到【Amazon后台-帮助-联系我们】和平台官方客服了解提升额度相关知识

【3】错误代码：8560 Missing

解决方案：Missing Attributes 代表属性缺失，在产品属性搜索框搜索Attributes后面的词语进行完善
standard_product_id 【产品信息-产品ID】产品ID UPC12位EAN13位或者更新UPC
product_type 【产品信息-产品类型】搜索产品类型
department 【属性信息-Department】搜索属性名称
part_number【属性信息-Part Number】搜索属性名称

【4】错误代码：8541

Product: 8541 The SKU data provided is different from what’s already in the Amazon catalog. The standard_product_id data provided matches ASIN B07TF2PXNZ,
but the following data is different from what’s already in the Amazon catalog: brand (Merchant: ‘ANMANLI’ / Amazon: ‘???(None)’).
If this is the right ASIN for your product, update your data to match what’s in the Amazon catalog. If it’s not the right ASIN,
make sure that your data for standard_product_id is correct.
解决方案：
1、请更换UPC/EAN，UPC12位EAN13位，格式错误或者已被使，不同变种sku不可重复
2、brand 和制造商无效，亚马逊对品牌管控比较严格不可乱写，如果没有品牌备案建议去备案。
亚马逊品牌要求请看 http://help.dianxiaomi.com/help/getRefreshContent.htm?id=1165

【5】错误代码：8567

Product: 8567 SKU 1200007997 does not match any ASIN and contains invalid values for attributes required for creation of a new ASIN.
New ASIN creation requires the following attributes, for which this SKU provided invalid attribute value(s): metal_type.
Product: 8567 SKU 001234564256 does not match any ASIN and contains invalid values for attributes required for creation of a new ASIN.
New ASIN creation requires the following attributes, for which this SKU provided invalid attribute value(s): standard_product_id.
解决方案：provided invalid attribute value(s)后面的单词为无效的属性，standard_product_id为产品ID
standard_product_id处理办法
1、请更换UPC/EAN，UPC12位EAN13位，不同变种sku对应UPC/EAN不可重复或者已被使用。
2、brand 和制造商无效，亚马逊对品牌管控比较严格不可乱写，如果没有品牌备案建议去备案。
亚马逊品牌要求请看 http://help.dianxiaomi.com/help/getRefreshContent.htm?id=1165

【6】错误代码：90205

Product: 90205 The value ‘016071761375’ does not meet the minimum length limit for attribute ‘[gtin]’. in SKU: [6249200021]
Product: 90205 The value ‘6466462067915’ does not meet the maximum length limit for attribute ‘[upc]’. in SKU: [20190723-0005]
解决方案：属性长度无效， UPC-12位 EAN-13位 PZN-7位 GTIN-14位 GCID-16位

【7】错误代码：5000xml错误

XML Parsing Error at Line 2491, Column 585: cvc-maxLength-valid: Value '❈ Producteigenschappen
解决方案：某个属性字段过长或者过短，找到对应的属性进行修改完善

【8】错误代码：90111 未生效

Product: 90111 Display Length 字段包含无效值：15cm. 值"15cm"不是有效的 DECIMAL。
解决方案：属性必填或填写的属性单位格式错误，找到对应的属性进行修改完善

【9】错误代码：99003 未生效

99003 指定的商品变体主题缺少必填值: [Display Length = “15cm”], [display_dimensions_unit_of_measure = null], [Variation Theme = “Length”].
解决方案：变种主题的变种属性及属性值必填，格式无效，找到对应的属性进行修改
（比如colorsize变种主题，那么变种输入color、size，color 下面输入具体的颜色单词不要输入其他词语）

【10】错误代码：6039 未生效

Product: 6039 Merchant is not authorized to sell products under this restricted product group.
解决方案：您没有销售该产品的权限，详情可咨询亚马逊店铺后台官方客服http://sellercentral.amazon.ae/gp/help/200333160

【11】错误代码：20009

20009 Your image was 36 pixels wide and 36 pixels in height. Please submit an image with the longest side being a minimum length of 110 pixels.
解决方案：您的图片大小是xxx，请保证图片大于110x110像素

【12】错误代码：80005

Product: 8005 You are attempting to change an identity attribute for this SKU. To proceed, please delete this SKU and recreate the SKU with the appropriate identity attribute.
For more information and detailed instructions, see: http://sellercentral.amazon.co.uk/gp/help/23191
解决方案：

一般同组国家的商品尽量用同一个EAN，不然同组的其他国家就会出现这个错误

【13】错误代码：8026

Product: 8026 You are not authorized to list products in this category. To sell products in this category you need to obtain approval by following the instructions given here:http://sellercentral.amazon.ae/gp/help/200333160
解决方案：您无此类目发布权限，请更换下分类。或者申请详情查看 http://sellercentral.amazon.ae/gp/help/200333160

【14】错误代码：5561

Product: 5561 You may not use trademarked terms in the keywords attribute. Please review our prohibited seller activities and actions at https://sellercentral.amazon.com/gp/help/help.html?itemID=200386250
解决方案：关键词中不能有商标品牌用语

【15】错误代码：20014

Image: The submitted image is invalid or corrupted
Product: 20014 The submitted image is invalid or corrupted.
解决方案：图片无法正常打开或格式不符1、需要.jpg格式 2、可复制图片链接到其他的浏览器上面无法打开需要重新添加图片

【16】错误代码：300060

300060 We could not access the media at URL https://wxalbum-XXX.jpg. Ensure that the URL is correct and the media is publicly accessible.
解决方案：图片无法正常打开或格式不符1、需要.jpg格式 2、可复制图片链接到其他的浏览器上面无法打开需要重新添加图片

【17】错误代码：8575

Product: 8575 We have temporarily removed your ability to submit listings (creating new offers or new ASINs)
because an unusually high number of listings have been created from your account. Please refer to the ASIN Creation Policy page
(https://sellercentral.amazon.com/gp/help/201844590) for more information on how to avoid receiving this error message.
If you believe your listing creation privileges have been removed in error, please contact Seller Support by using the following link: https://sellercentral.amazon.com/cu/contact-us.
解决方案：当前店铺刊登额度已达到上限，请联系Amazon官方业务经理了解提升额度相关知识

【18】错误代码：20000

Product: 20000 URL http://50_.jpg の画像にアクセスできませんでした。正しいURLと公的にアクセス可能な画像を提供するようにしてください。
指定したURLが正しく、外部からの参照に制限のないURLかどうかを確認してください。 300060 URL http://0 の画像ファイルにアクセスできませんでした。
We could not access the media at URL xxx. The download request timed out. Ensure that the URL is correct and the media is publicly accessible.
解决方案：图片无法正常打开或格式不符1、需要.jpg格式 2、可复制图片链接到其他的浏览器上面无法打开需要重新添加图片

【19】错误代码：90117

Product: 90117 The Product Description field contains an invalid value: Features:
解决方案：【产品描述】过长、特殊符号、无效标签代码，请删除无效符号、表情符或无效标签，点击源码删除无效代码。

【20】错误代码：99001

Product: 99001 A value is required for the “Manufacturer Part Number” field.
解决方案：产品属性必填，找到Manufacturer Part Numbe进行完善

其他统一报错解决方案：
解决方案：产品属性必填，找到对应的属性进行完善

【21】错误代码：8572

8572 You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list.
Using incorrect UPCs, EANs, ISBNs, ASINs or JAN codes is prohibited and it can result in your ASIN creation privileges being suspended or permanently removed.
Please ensure you are always using the appropriate UPC, EAN, ISBN, ASIN or JAN code when listing a product.
If you have reached this message in error, please contact Seller Support using the following link: https://sellercentral.amazon.com/hz/contact-us.
For more information, refer to the ASIN Creation Policy Help Page - https://sellercentral.amazon.com/gp/help/201844590
解决方案：
1、请更换UPC/EAN，UPC12位EAN13位，不同变种sku对应UPC/EAN不可重复或者已被使用。
2、brand 和制造商无效，亚马逊对品牌管控比较严格不可乱写，如果没有品牌备案建议去备案。
亚马逊品牌要求请看 http://help.dianxiaomi.com/help/getRefreshContent.htm?id=1165

【22】brand 无品牌权限、品牌错误

Product: You are not authorized to list products under this brand. To sell products under this brand,
please try adding one of your SKUs under this brand through the ‘Add a Product’ page and follow the application instructions.
1、请更换UPC/EAN，UPC12位EAN13位，不同变种sku对应UPC/EAN不可重复或者已被使用。
2、brand 和制造商无效，亚马逊对品牌管控比较严格不可乱写，如果没有品牌备案建议去备案。
亚马逊品牌要求请看 http://help.dianxiaomi.com/help/getRefreshContent.htm?id=1165

【23】错误代码：8542

Product: 8542 The SKU data provided conflicts with the Amazon catalog. The standard_product_id
解决方案：
1、请更换UPC/EAN，UPC12位EAN13位，不同变种sku对应UPC/EAN不可重复或者已被使用。
2、brand 和制造商无效，亚马逊对品牌管控比较严格不可乱写，如果没有品牌备案建议去备案。
亚马逊品牌要求请看 http://help.dianxiaomi.com/help/getRefreshContent.htm?id=1165

【24】限量报错

[SKU]: This SKU does not match any ASIN, and new product ASIN can not be created with this product information. [SKU]:
The authority to create a new product detail page (ASIN) has been temporarily suspended because a lot of product details page (ASIN) was created with your account.
However, matching (matching) between the existing ASIN and the product can continue without trouble.
For details on how to avoid displaying this error message, please see the policy on product detail page (ASIN) creation.
解决方案：上传数量到达上限，卖家每周可上的数量是一定的，尤其是新卖家，可联系Amazon官方客服咨询

【25】错误代码：5665/5661

【5665】*** you must register your Brand wish Amazon before listing ASINs with this Brand name.
please ensure you are complaying wish our Brand Name Policy https://sellercentral.amazon.com/gp/help/G36901.
解决方案：滥用品牌，如果没注册品牌或者申请白名单，请咨询Amazon官方客服确认，品牌要如何填写，再发布
点此查看相关的亚马逊品牌介绍：http://help.dianxiaomi.com/pre/getContent.htm?id=1165

【26】错误代码：5561

【5561】*** You may not use trademarked terms in the keywords atttibute.
Please review our prohibited seller activities and actions at http：//sellercentral.amazon.com/gp/help/help.html？itemID=200386250
解决方案：关键词里面含有品牌名（xaiomi、samsung、iphone等），核实更改后，再提交

【27】错误代码：99001

Product: 99001 A value is required for the tem Type field. 8007 We’re unable to find the Parent SKU: [N36022-3] in your inventory.
解决方案：亚马逊分类更新，遇到这个报错重新选择产品分类

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亚马逊MWS开发--上传商品常见错误

一、错误来源不管通过哪种方式上传商品都会出现各种问题，每一类问题亚马逊都有固定的错误码，比如常见5000,8541等，这些错误都会体现在上传的结果报告中<?xml version="1.0" encoding="UTF-8" ?><AmazonEnvelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="amzn-envelope.xsd">
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