To find out the root cause of portal problem, it is always useful to enable trace of portal server. Normally, for performance reasons, portal log level is set to *=info.
To change the log level, following the steps below:
1. Login to the AppServer
2. Navigate to Application Servers -> WebSphere_Portal -> WebSphere_Portal -> Change Log Detail Level
3. To enable trace, repace *=info with:
To change the log level, following the steps below:
1. Login to the AppServer
2. Navigate to Application Servers -> WebSphere_Portal -> WebSphere_Portal -> Change Log Detail Level
3. To enable trace, repace *=info with:
*=info:com.ibm.wps.engine.*=all:com.ibm.wps.services.puma.*=all:
com.ibm.wps.puma.*=all:com.ibm.wps.sso.*=all:com.ibm.wps.services. authentication.*=all:com.ibm.websphere.wmm.*=all =enabled:com.ibm.ws.wmm.*=all=enabled:WSMM=all= enabled:com.ibm.ws.security.*=all
4. Restart App and Portal Server
It is done!