Remedy JAVA API 登录不了的解决办法

这是登录Remedy的代码

 

public voidconnect() {

//System.out.println("Connecting to AR Server...");

                userInfo = new ARServerUser();

               userInfo.setServer("192.168.253.221");

                userInfo.setUser(newAccessNameID("user"));

                userInfo.setPassword(newAccessNameID("passwd"));

                try {

                        userInfo.verifyUser(newVerifyUserCriteria());

                } catch (ARException e) {

                        // This exception istriggered by a bad server, password or,

                        // if guest access isturned off, by an unknown username.

                       System.out.println("Error verifying user: " + e);

                        // Clear memory used byour user context object

                        userInfo.clear();

                        System.exit(1);

                }

//System.out.println("Connected to AR Server.");

        }

 

登录开发环境的remedy没有问题，可是换到生产环境就登录不了，报错：

 

Error verifyinguser:

MessageType: 2

MessageNum: 90

MessageText: Cannotopen catalog; Message number = 90

AppendedText:192.168.253.221 : RPC: Rpcbind failure - RPC: Timed out

 

不知道为何，只知道解决方法很简单，加上一个环境变量就好了，他表示remedy的端口是2020.

 

exportARTCPPORT=2020