Backup- LINKZKSVCSRV
V-79-57344-38260 - Unable to create a snapshot of the virtual machine. The virtual machine may be too busy to quiesce to take the snapshot.

 

solution:

To ensure GRT backups work,  your initial problem may be you installed VMware Tools AFTER you installed the Backup Exec agent.   This means both companies' VSS providers co-exist on the server, which makes them conflict and timeout.

If you installed Backup Exec after VMware tools, it automatically removes the Vmware VSS provider.

 

To fix the issue, remove VMware tools, remove the Backup Exec agent,  reinstall VMware tools in custom mode, and deselect VSS Provider and then install Backup Exec agent (this method stops a reboot from being necessary).