Skywalking链路追踪--告警篇

1、概述

Skywalking发送告警的基本原理是每隔一段时间轮询skywalking-oap收集到的链路追踪的数据,再根据所配置的告警规则(如服务响应时间、服务响应时间百分比)等,如果达到阈值则发送响应的告警信息。 发送告警信息是以线程池异步的方式调用webhook接口完成的,具体的webhook接口可以由使用者自行定义,从而可以在指定的webhook接口中自行编写各种告警方式,比如钉钉告警、邮件告警等等。告警的信息也可以在RocketBotui中查看到。

目前对应我前面文章中部署的8.5.0版本支持的告警接口如下:

  • 普通webhook
  • gRPCHook
  • Slack Chat Hook
  • WeChat Hook(微信告警)
  • Dingtalk Hook(钉钉告警)
  • Feishu Hook(飞书告警)

2、告警规则

2.1 默认告警规则

通过/apps/apache-skywalking-apm-bin/config/oal/core.oal 定义指标数据如何查询数据

通过/apps/apache-skywalking-apm-bin/config/alarm-settings.yml定义告警规则.

对一定时间范围内的数据进行计算后告警.

Skywalking中,告警规则称为rule,默认安装的Skywalking oap server组件中包含了告警规则的配置文件,位于安装目录下config文件夹下alarm-settings.yml文件中,在容器中运行的也是一样的

bash-5.0# pwd

/skywalking      

bash-5.0# cat config/alarm-settings.yml

以下是默认的告警规则配置文件内容:

rules:

  # Rule unique name, must be ended with `_rule`.

  service_resp_time_rule:

    metrics-name: service_resp_time

    op: ">"

    threshold: 1000

    period: 10

    count: 3

    silence-period: 5

    message: Response time of service {name} is more than 1000ms in 3 minutes of last 10 minutes.

  service_sla_rule:

    # Metrics value need to be long, double or int

    metrics-name: service_sla

    op: "<"

    threshold: 8000

    # The length of time to evaluate the metrics

    period: 10

    # How many times after the metrics match the condition, will trigger alarm

    count: 2

    # How many times of checks, the alarm keeps silence after alarm triggered, default as same as period.

    silence-period: 3

    message: Successful rate of service {name} is lower than 80% in 2 minutes of last 10 minutes

  service_resp_time_percentile_rule:

    # Metrics value need to be long, double or int

    metrics-name: service_percentile

    op: ">"

    threshold: 1000,1000,1000,1000,1000

    period: 10

    count: 3

    silence-period: 5

    message: Percentile response time of service {name} alarm in 3 minutes of last 10 minutes, due to more than one condition of p50 > 1000, p75 > 1000, p90 > 1000, p95 > 1000, p99 > 1000

  service_instance_resp_time_rule:

    metrics-name: service_instance_resp_time

    op: ">"

    threshold: 1000

    period: 10

    count: 2

    silence-period: 5

    message: Response time of service instance {name} is more than 1000ms in 2 minutes of last 10 minutes

  database_access_resp_time_rule:

    metrics-name: database_access_resp_time

    threshold: 1000

    op: ">"

    period: 10

    count: 2

    message: Response time of database access {name} is more than 1000ms in 2 minutes of last 10 minutes

  endpoint_relation_resp_time_rule:

    metrics-name: endpoint_relation_resp_time

    threshold: 1000

    op: ">"

    period: 10

    count: 2

    message: Response time of endpoint relation {name} is more than 1000ms in 2 minutes of last 10 minutes

#  Active endpoint related metrics alarm will cost more memory than service and service instance metrics alarm.

#  Because the number of endpoint is much more than service and instance.

#

#  endpoint_avg_rule:

#    metrics-name: endpoint_avg

#    op: ">"

#    threshold: 1000

#    period: 10

#    count: 2

#    silence-period: 5

#    message: Response time of endpoint {name} is more than 1000ms in 2 minutes of last 10 minutes

#alarm-settings.yml中添加web钩子来调用分发小程序实现钉钉告警(部署在10.60.4.57服务器上,启动命令为:cd /data/skywalking-alter

                                                                                                      nohup python skywalking-alter.py &)

webhooks:

#  - http://127.0.0.1/notify/

#  - http://127.0.0.1/go-wechat/

现用alarm-settings.yml

rules:

   # Rule unique name, must be ended with `_rule`.

   service_resp_time_rule:

     metrics-name: service_resp_time

     op: ">"

     threshold: 10000

     period: 10

     count: 2

     silence-period: 10

     message: 服务【{name}】的平均响应时间在最近10分钟内有2分钟超过10

   service_sla_l500_rule:

     # Metrics value need to be longdouble or int

     metrics-name: service_sla_l500

     op: "<"

     threshold: 8500

     # The length of time to evaluate the metrics

     period: 10

     # How many times after the metrics match the condition, will trigger alarm

     count: 3

     # How many times of checks, the alarm keeps silence after alarm triggered, default as same as period.

     silence-period: 10

     message: 服务【{name}】的请求成功率在最近10分钟内有3分钟低于85%

   instance_jvm_old_gc_count_rule:

     metrics-name: instance_jvm_old_gc_count

     op: ">"

     threshold: 100

     period: 3

     count: 1

     silence-period: 3

     message: 实例【{name}】的oldGC次数在最近3分钟内有1分钟大于100

#   endpoint_avg_rule:                                                                                                                                                                                                                                                                  

#     metrics-name: endpoint_avg                                                                                                                                                                                                                                                        

#     op: ">"                                                                                                                                                                                                                                                                                         

#     threshold: 8000                                                                                                                                                                                                                                                                                 

#     period: 10                                                                                                                                                                                                                                                                                      

#     count: 1                                                                                                                                                                                                                                                                                        

#     silence-period: 10                                                                                                                                                                                                                                                                             

#     message: 端口【{name}】的响应时间在最近10分钟内超过8

   service_cpm_rule:

     # Metrics value need to be longdouble or int

     metrics-name: service_cpm

     op: ">"

     threshold: 100000

     # The length of time to evaluate the metrics

     period: 1

     # How many times after the metrics match the condition, will trigger alarm

     count: 1

     # How many times of checks, the alarm keeps silence after alarm triggered, default as same as period.

     silence-period: 1

     message: 服务【{name}】的请求次数在最近10分钟内有1分钟超过了10w次

#wechatHooks:

#   textTemplate: |-

#     {

#       "msgtype""text",

#       "text": {

#         "content""SkyWalking 链路追踪告警: \n %s."

#       }

#     }

#   webhooks:

#     #- http://10.10.4.62/dingding-webhook/robot/send?access_token=xxxxxxxxxxxxxxxxxxxx

webhooks:

     - http://10.10.10.10:5000/send_alter

2.2 告警规则详解

首先提示声明了告警规则名称应该具有唯一性,且必须以 _rule 结尾,这里是service_resp_time_rule(服务响应时间)

  • metrics-name:告警指标,指标度量值为longdoubleint类型
  • op:度量值和阈值的比较方式,这里是大于
  • threshold:阈值,这里是1000,毫秒为单位
  • period:评估度量标准的时间长度,也就是告警检查周期,分钟为单位
  • count:累计达到多少次告警值后触发告警
  • silence-period:忽略相同告警信息的周期,默认与告警检查周期一致。简单来说,就是在触发告警时开始计时N,在N+period时间内保持沉默silence不会再次触发告警,这和alertmanager的告警抑制类似
  • message:告警消息主体,通过变量在发送消息时进行自动替换

除此之外,还有以下可选(高级)规则配置:

到这里,就能分析出上面列出的所有默认告警规则的含义,依次为:

1 最近3分钟内服务平均响应时间超过1

2 最近2分钟内服务成功率低于80

3 最近3分钟的服务响应时间百分位超过1

4 最近2分钟内服务实例的平均响应时间超过1

5 最近2分钟内数据库访问的平均响应时间超过1

6 最近2分钟内端点平均响应时间超过1

7 过去2分钟内端点关系的平均响应时间超过1

  这条规则默认没有打开,并且提示:由于端点的数量远远多于服务和实例,活动端点相关度量告警将比服务和服务实例度量告警消耗更多内存

配置好告警规则后重启Skywalking oap server,结果验证:

如果要添加自定义告警,首先需要在 oal 文件中添加一个指标,

这里添加一个自定义告警:当接口返回状态码为 404,50, 502, 503, 504 其中一个,就发送告警:

root@nx-eks-ctl:/usr/local/src/zhdya/skywalking/skywalking-kubernetes/chart/skywalking/files/conf.d#  下面有个README.md 文件,主要是为了介绍如何去自定义。

Files under `oap/*` will override the counterparts under the Docker image's `/skywalking/config/*`, with the directory structure retained, here are some examples:

| File under `files/config.d/oap` directory | Overrides the file under Docker image's `/skywalking/config/` |

| ---- | -------- |

| `files/config.d/oap/application.yml`                 | `/skywalking/config/application.yml`                  |

| `files/config.d/oap/log4j2.xml`                      | `/skywalking/config/log4j2.xml`                       |

| `files/config.d/oap/alarm-settings.yml`              | `/skywalking/config/alarm-settings.yml`               |

| `files/config.d/oap/endpoint-name-grouping.yml`      | `/skywalking/config/endpoint-name-grouping.yml`       |

| `files/config.d/oap/oal/core.oal`                    | `/skywalking/config/oal/core.oal`                     |

| `files/config.d/oap/oal/browser.oal`                 | `/skywalking/config/oal/browser.oal`                  |

| `files/config.d/oap/oc-rules/oap.yaml`               | `/skywalking/config/oc-rules/oap.yaml`                |

| `...`                                                | `...`                                                 |

例如我需要变更core.oal,复制早先的所有内容,然后追加(需要先新建一个oal的):

// devops 20220704

endpoint_abnormal = from(Endpoint.*).filter(responseCode in [404500502503504]).count();

3、分发小程序

启动命令为:

cd /data/skywalking-alter

nohup python skywalking-alter.py &

skywalking-alter.py代码:

# !/usr/bin/env python
# _*_ coding: utf-8 _*_
import sys
reload(sys)
sys.setdefaultencoding('utf8')
import re
import requests
from flask import Flask, request, json
import smtplib
from email.mime.text import MIMEText
import time
import json
import hmac
import hashlib
import base64
import urlparse
import urllib
app = Flask(__name__)
@app.route("/send_alter", methods=["POST"])
def send_alter():
    datas = request.json
    headers = {'Content-Type': 'application/json'}
    webhook = 'http://10.10.4.62/dingding-webhook/robot/send?access_token=xxxxxxxxxxxxxxxxxxxxx'
    webhook_zhulong = 'http://10.10.4.62/dingding-webhook/robot/send?access_token=xxxxxxxxxxxxxxxxxxx'
    fd0 = open('/data/skywalking-alter/project/all_group')
    fd1 = open('/data/skywalking-alter/project/group_cuihan')
    fd2 = open('/data/skywalking-alter/project/group_guoqilin')
    fd3 = open('/data/skywalking-alter/project/group_lilianxin')
    fd4 = open('/data/skywalking-alter/project/group_quhuijiang')
    fd5 = open('/data/skywalking-alter/project/group_ranchengcheng')
    fd6 = open('/data/skywalking-alter/project/group_zhulong')
    fd7 = open('/data/skywalking-alter/project/group_zhangbin')
    fd8 = open('/data/skywalking-alter/project/group_wangyu')
    fd9 = open('/data/skywalking-alter/project/group_yangdaxin')
    fd10 = open('/data/skywalking-alter/project/group_duanshuwen')
    fd11 = open('/data/skywalking-alter/project/group_zhaolongji')
    fd12 = open('/data/skywalking-alter/project/group_tangpingping')
    fd13 = open('/data/skywalking-alter/project/group_null')
    fd14 = open('/data/skywalking-alter/project/group_null')
    fd15 = open('/data/skywalking-alter/project/group_null')
    lines0 = fd0.readlines()
    lines1 = fd1.readlines()
    lines2 = fd2.readlines()
    lines3 = fd3.readlines()
    lines4 = fd4.readlines()
    lines5 = fd5.readlines()
    lines6 = fd6.readlines()
    lines7 = fd7.readlines()
    lines8 = fd8.readlines()
    lines9 = fd9.readlines()
    lines10 = fd10.readlines()
    lines11 = fd11.readlines()
    lines12 = fd12.readlines()
    lines13 = fd13.readlines()
    lines14 = fd14.readlines()
    lines15 = fd15.readlines()
    for data in datas:
        msg = {
            "scope": data['scope'],
            "name": data['name'],
            "rule_name": data['ruleName'],
            "alarm_message": data['alarmMessage'],
            "start_time": time.strftime("%Y-%m-%d %H:%M:%S", time.localtime(int(data['startTime']) / 1000)),
        }
        for read in lines0:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            #"15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines1:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines2:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines3:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines4:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            #"15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines5:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines6:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
                timestamp = long(round(time.time() * 1000))
                secret = 'xxxxxxxxxxxxxxxxx'
                secret_enc = bytes(secret).encode('utf-8')
                string_to_sign = '{}\n{}'.format(timestamp, secret)
                string_to_sign_enc = bytes(string_to_sign).encode('utf-8')
                hmac_code = hmac.new(secret_enc, string_to_sign_enc, digestmod=hashlib.sha256).digest()
                sign = urllib.quote_plus(base64.b64encode(hmac_code))
                url = "http://10.10.4.62/dingding-webhook/robot/send?access_token=xxxxxxxxxxxxxxxxxxxxxxxxxxx"+str(timestamp)+"&sign="+str(sign)
                headers1 = {'Content-Type': 'application/json;charset=utf-8'}
                send_msg_tpl_zhulong = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            #"15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(url, data=json.dumps(send_msg_tpl_zhulong), headers=headers1)
        for read in lines7:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines8:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines9:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines10:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines11:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines12:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            "15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines13:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            #"15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines14:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n触发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            #"15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)
        for read in lines15:
            read = read.replace('\n', '')
            if read in data['name']:
                send_msg_tpl = {
                    "msgtype": "text",
                    "text": {
                        "content": "服务名称:{name} \n���发规则:{rule_name} \n告警时间:{start_time} \n告警内容:{alarm_message} ".format(
                            **msg)
                    },
                    "at": {
                        "atMobiles": [
                            #"15885740000"
                        ],
                        "atUserIds": [
                            "manager5345"
                        ],
                        "isAtAll": False
                    }
                }
                requests.post(webhook, data=json.dumps(send_msg_tpl), headers=headers)

    return "成功"

if __name__ == "__main__":
    app.run("0.0.0.0", 5000, debug=True)

 

# !/usr/bin/env python
# _*_ coding: utf-8 _*_
#coding=utf-8
import requests

url = 'http://10.60.4.57:5000/send_alter'
d = [{
    "scopeId": 1,
    "scope": "SERVICE",
    "name": "gzlles-dcb-app.affairs-service",
    "id0": 12,
    "id1": 0,
    "ruleName": "service_resp_time_rule",
    "alarmMessage": "alarmMessage xxxxxxxxxxx 测试一下",
    "startTime": 15884741400
}]

r = requests.post(url, json=d)
print(r.text)

项目分组目录:10.10.10.10:/data/skywalking-alter/project

命名规则为group_项目负责人姓名拼音,文件内容为服务名称 . 命名空间,all_group文件为项目总集合(注意:all_group与各项目分组内容不能重复,否则钉钉告警会重复)

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