Installation Of Netbackup fails during the phase, when the VRTSpbx software is installed

Problem

Installation Of Netbackup fails during the phase, when the VRTSpbx software is installed

Solution

Errors: Installing PBX was unsuccessful.
Aborting …
A failure was detected running cp_to_client HP-UX-IA64 HP-UX11.31.
Rerun /usr/openv/netbackup/bin/install_bp when the problem has been resolved.
NetBackup server installation complete.

Logs:

installpbx-14890-032510122057.log:

[03-25-10-12:20:57] Extracting /var/tmp/VRTSpbx_14890/PBX.tar.gz into /var/tmp/VRTSpbx_14890
[03-25-10-12:20:58] Installing/Upgrading private branch exchange on HP-UX
[03-25-10-12:20:58] Checking for the PBX process...
[03-25-10-12:20:58] PBX process is not running.
[03-25-10-12:20:58] swinstall -x "mount_all_filesystems=false" -s /var/tmp/VRTSpbx_14890/VRTSpbx VRTSpbx
======= 03/25/10 12:20:58 MET BEGIN swinstall SESSION
(non-interactive) (jobid=migzm300-0028)
* Session started for user "root@migzm300".
* Beginning Selection
* Target connection succeeded for "migzm300:/".
ERROR: "migzm300:/var/tmp/VRTSpbx_14890/VRTSpbx": You do not have
permission for this operation. The depot owner, system
administrator, or alternate root owner may need to use the
"swreg" or "swacl" command to give you permission. Or, to
manage applications designed and packaged for nonprivileged
mode, see the "run_as_superuser" option in the "sd" man page.
* Source connection failed for
"migzm300:/var/tmp/VRTSpbx_14890/VRTSpbx".
WARNING: More information may be found in the daemon logfile on this
target (default location is
migzm300:/var/adm/sw/swagentd.log).
* Selection had errors.

---

The /var/adm/sw/swagentd.log log

======= 03/24/10 09:12:27 MET BEGIN swagentd (pid = 1839).
* Registered RPC protocol "ncacn_ip_tcp" with endpoint "2121".
* Registered RPC protocol "ncadg_ip_udp" with endpoint "2121".
* Checking job queue at 1 minute intervals.
* Started install agent on "/" for root@migzm300, pid=13688,
03/25/10 12:13:43 MET
ERROR: Access denied to root@migzm300 to start agent on unregistered
depot "/var/tmp/VRTSpbx_13614/VRTSpbx". No (i)nsert
permission on host. 03/25/10 12:13:43 MET
* Agent pid=13688 completed. 03/25/10 12:13:43 MET
* Started install agent on "/" for root@migzm300, pid=14964,
03/25/10 12:20:58 MET
ERROR: Access denied to root@migzm300 to start agent on unregistered
depot "/var/tmp/VRTSpbx_14890/VRTSpbx". No (i)nsert
permission on host. 03/25/10 12:20:58 MET
* Agent pid=14964 completed. 03/25/10 12:20:58 MET
* Started install agent on "/" for root@migzm300, pid=16126,
03/25/10 12:28:09 MET
ERROR: Access denied to root@migzm300 to start agent on unregistered
depot "/var/tmp/VRTSpbx_16052/VRTSpbx". No (i)nsert
permission on host. 03/25/10 12:28:09 MET
* Agent pid=16126 completed. 03/25/10 12:28:09 MET

Solution: Restart the swagentd

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start