https://www-304.ibm.com/support/docview.wss?uid=swg24029258
CTGIN2499E: Maximo base services is not found on the system.
The installation program will now exit.
The installation program will now exit.
For Maximo base services 7.1.1.8, there is no longer a requirement
for the user ID to belong to the Administrators group when
performing installs using a local deployment engine instance.
You must remove the user ID from the Administrators group before
you begin the Maximo base services 7.1.1.8 installation. If you
perform an upgrade to an existing deployment using a user ID that
belongs to the Administrators group, the Maximo base services
7.1.1.8 installation fails with the following error message:
CTGIN2499E: Maximo base services is not found on the system.
The installation program will now exit.
At this point, you have installed a global instance of the
deployment engine, which prevents you from deploying multiple
installations from a single administrative workstation.
To recover from this error, complete the following steps:
1. Remain logged in as the user belonging to the Administrators group
and run the following commands from a command line:
c:\> %ProgramFiles%\IBM\Common\acsi\setenv.bat
c:\> %ProgramFiles%\IBM\Common\acsi\bin\si_inst -r -f
This step removes the global instance of the deployment engine.
2. Remove the user ID from the Administrator group.
3. Log out of the system.
4. Log back into the system and restart the Maximo base services fix pack
installer.
for the user ID to belong to the Administrators group when
performing installs using a local deployment engine instance.
You must remove the user ID from the Administrators group before
you begin the Maximo base services 7.1.1.8 installation. If you
perform an upgrade to an existing deployment using a user ID that
belongs to the Administrators group, the Maximo base services
7.1.1.8 installation fails with the following error message:
CTGIN2499E: Maximo base services is not found on the system.
The installation program will now exit.
At this point, you have installed a global instance of the
deployment engine, which prevents you from deploying multiple
installations from a single administrative workstation.
To recover from this error, complete the following steps:
1. Remain logged in as the user belonging to the Administrators group
and run the following commands from a command line:
c:\> %ProgramFiles%\IBM\Common\acsi\setenv.bat
c:\> %ProgramFiles%\IBM\Common\acsi\bin\si_inst -r -f
This step removes the global instance of the deployment engine.
2. Remove the user ID from the Administrator group.
3. Log out of the system.
4. Log back into the system and restart the Maximo base services fix pack
installer.