Dynamics CRM on premise 和 Skype for Business 集成显示用户状态

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

Using Skype for Business with Dynamics 365 to show user presence

Your organization must have one of the following products or subscriptions: +

• Skype for Business

• Skype for Business Server 2015

• Lync Server 2013

• Lync Server 2010

  Client requirements and Dynamics 365 configuration

1. 在Dynamics CRM中 Settings > Administration > System Settings-> General Tab.  IM Presence 选项默认是 Enable的

2. User 要在自己的PC上安装Skype for Business 的客户端

3. 对于Online用户，需要把 https://*.dynamics.com 加到trust site中 本地用户需要加入本地crm的 UR

注意： Skype for Business Presence 目前只支持IE浏览器！

Skype For Business 和Dynamics CRM on premise 的连接是通过User上的邮箱，并不需要在同一个AD域中。