Pega学习笔记 06-Designing for Pega projects

本文介绍了设计思维在Pega项目中的应用,强调了设计思维和设计冲刺在解决问题和创新解决方案中的重要性。讨论了设计思考的角色,包括促进者、决策者和共同创造者,并概述了作为业务架构师在设计思维过程中的职责。此外,还探讨了用户经验设计的融入、应对变化的设计策略以及如何为商业洞察设计。
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Design thinking for business architects

Design thinking overview:Design thinking and design sprints are proven approaches that help teams work together to solve problems and deliver value with new and innovative solutions.

  • Design thinking is the broader term to cover the overall philosophy and approach to problem solving and innovation.
  • A design sprint refers to a prescriptive and timeboxed method of applying design thinking with a team. In practice, this process takes the form of specific sequenced and timeboxed activities that begin with understanding and empathizing and builds to prototyping a solution and testing with real users. A design sprint usually consists of four to five days of intense workshops with a variable amount of time for prep work before the sprint.

Roles:Give thoughtful consideration on whom to include in design thinking workshops and design sprints. The group must be small enough to be effective but large enough to capture the necessary perspectives and skills to work on the problem or opportunity at hand. As a general rule of thumb, expect 10 or less participants with a variety of skills .

  • Facilitator:The facilitator role is very demanding and critical. This person must be able to bring design maturity to the team and elevate the ability of the team to leverage design thinking to unlock complex problems. The facilitator expertly guides the process and drives the team through the design thinking activities while fostering and promoting teamwork and a designer mindset. A facilitator must be able to deal with difficult people, difficult situations, and conflict.
  • Decider:The decider is responsible fo
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