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dropbox网页版登录
Sometimes good UX is about being clever. Sometimes it's to make the user happy or smile. However, when the success of your product depends on new, possibly inexperienced users successfully downloading and installing it, good UX is the difference between success and failure.
有时候,好的UX就是聪明。 有时是为了使用户感到高兴或微笑。 但是,当产品的成功取决于新用户(可能是没有经验的用户)成功下载和安装产品时,好的UX是成功与失败之间的区别。
I love what Dropbox has done here. I've noticed it for years and mentioned it in talks and to friends but I wanted to call it out here because it's so thoughtful.
我喜欢Dropbox在这里所做的事情。 我已经注意到它很多年了,并在谈话和与朋友中提到了它,但我想在这里将其命名,因为它是如此周到。
When you go to download Dropbox, here's what you see on Internet Explorer. Note they've used a three step tiny screenshot sequence. Each of them isn't a real screenshot, but rather "evocative" of the thing an IE user would see. For example, the second User Access Control dialog isn't real, but it's close enough that it makes the point while still fitting into width of the page cleanly. Their Welcome to Dropbox Setup screenshot is the same way, distilling the essence of what's coming while keeping the design consistent.
当您下载Dropbox时,这就是您在Internet Explorer上看到的内容。 请注意,他们使用了三步小屏幕快照序列。 它们中的每一个都不是真正的屏幕截图,而是IE用户看到的东西的“回味”。 例如,第二个“用户访问控制”对话框不是真实的,但是它足够接近以至于在仍然完全适合页面宽度的情况下确定了要点。 他们的“欢迎使用Dropbox设置”屏幕截图采用相同的方式,在保持设计一致性的同时,提取了即将推出的内容的本质。
See below how the first screenshot shows what's coming and looks enough like the actual Save As experience that pops up seconds later as to guide the user to the next step.
如下所示,第一个屏幕截图如何显示即将发生的事情,并且看起来与实际的“另存为”体验(秒后弹出)一样,足以指导用户进行下一步。
Here's the attention to detail part. Here's what a Chrome user sees when downloading Dropbox. They see a Chrome specific download screenshot.
这里是关注细节部分。 这是Chrome用户下载Dropbox时看到的内容。 他们看到了特定于Chrome的下载屏幕截图。
Here's the Dropbox download page when using Safari on a Mac:
在Mac上使用Safari时,这是Dropbox的下载页面:
In Firefox for Windows, they see a Firefox Save File dialog along with a different second step. In the second step Dropbox takes a chance and doesn't show the User Access Control screenshot, and is instead more concerned that the user will download the file but not run it. I've had this happen myself with Firefox a few times, where things get downloaded then forgotten.
在Windows的Firefox中,他们会看到“ Firefox保存文件”对话框以及第二个步骤。 在第二步中,Dropbox碰巧没有显示用户访问控制屏幕截图,而是更加担心用户将下载文件而不运行它。 我曾经在Firefox上发生过几次这种情况,下载后又忘记了。
Techies forget how something as trivial as downloading and running a file can be a huge deal for the average user. What Dropbox has done here is a nice touch over the standard big Download button. To accomplish something like this, not only did they need the initial idea but they needed to the will to do it. They thought it'd be useful and they made it happen. What can we do in our organizations, Dear Reader, to sell our innovated ideas up the management chain and make the happen? What kinds of things stand in our way? What do we tell ourselves? That's too hard, that's too involved, that's too difficult to test, and the list goes on.
技术人员忘记了对于普通用户而言,下载和运行文件这样琐碎的事情可能是一笔不小的数目。 Dropbox在这里所做的是对标准的大下载按钮的很好的触摸。 为了实现这样的目标,他们不仅需要最初的想法,而且还需要有实现它的意愿。 他们认为这很有用,并成功实现了。 亲爱的读者,我们在组织中可以做什么,以在管理链上推销我们的创新思想并实现这一目标? 阻碍我们前进的是什么? 我们告诉自己什么? 太难了,太投入了,太难测试了,清单还在继续。
We need to continue to push ourselves and our work groups to implement ideas that we know are right. We need to advocate for the Customer and always try to see things from their experience. I don't know anyone at Dropbox but I think it's a fair guess that not only did they have the will to implement this friendly download feature, but they also knew it was the right kind of attention to detail that their customers needed. What a nice, almost subliminal way to kick off your relationship with your users than a subtly customized download page.
我们需要继续推动我们自己和我们的工作组落实我们知道正确的想法。 我们需要为客户提倡,并始终尝试从他们的经验中了解事物。 我在Dropbox上不认识任何人,但我认为这是不公平的猜测,他们不仅有实现此友好下载功能的意愿,而且他们还知道这是对客户所需细节的正确关注。 与巧妙地定制下载页面相比,这是一种与您的用户建立良好,几乎潜意识的方式。
Have you done something similar, Dear Reader? Share in the comments.
亲爱的读者,您是否做了类似的事情? 分享评论。
dropbox网页版登录