How to properly uninstall VERITAS Backup Exec (tm) 9.x if problems occur using Add/Remove Programs

To manually uninstall Backup Exec 9.x, follow the instructions given below:

1. Download the Microsoft Installer (MSI) Cleanup utility, and install it on the system in question. The MSI Installer Cleanup utility can be currently obtained from Microsoft at this location: ? ?http://support.microsoft.com/default.aspx?kbid=290301

Note: As per Microsoft, the Windows Install Cleanup Utility is not supported with MSI 2.0.


2. After the application is installed, run it from Start | Programs | Windows Install Clean Up

3. Select VERITAS Update and VERITAS Backup Exec for Windows Servers, and then click Remove

4. Click Exit to end the clean up process

5. Open Services from Control Panel in Windows NT 4.0, or from Administrative Tools in Windows 2000. Stop all Backup Exec services and the MSSQL$BKUPEXEC service (Figures 2 and 3). If Desktop and Laptop Option (DLO) is installed, stop the MSSQL$BKUPEXECDLO service as well

6. Click Start | Run, type regedt32, and click OK

Warning: Incorrect use of the Windows Registry Editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.


7. Remove the following VERITAS registry keys:

a. HKEY_LOCAL_MACHINE/SOFTWARE/VERITAS/Adamm

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b. HKEY_LOCAL_MACHINE/SOFTWARE/VERITAS/Agent Accelerator for Windows NT/2000

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c. HKEY_LOCAL_MACHINE/SOFTWARE/VERITAS/Backup Exec

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d. HKEY_LOCAL_MACHINE/SOFTWARE/VERITAS/Common

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e. HKEY_LOCAL_MACHINE/SOFTWARE/VERITAS/DLO

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f. HKEY_LOCAL_MACHINE/SOFTWARE/VERITAS/Exec View

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g. HKEY_LOCAL_MACHINE/SOFTWARE/VERITAS/SigLogger

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h. HKEY_LOCAL_MACHINE/SOFTWARE/VERITAS (only if empty)

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i. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Uninstall/VERITAS Backup Exec

8. If the Backup Exec Web Administration Console is installed (BEWAC), remove the following keys:

a. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/ServerAppliance/ElementManager/WebElementDefinitions/TabBE* ?(all keys that start with TabBE)

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b. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/ServerAppliance/ElementManager/WebElementDefinitions/ContextHelpBE* (all keys that start with ContextHelpBE)

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c. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/ServerAppliance/ElementManager/WebElementDefinitions/AboutBoxBE

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d. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/ServerAppliance/ElementManager/WebElementDefinitions/HELPTOC_* (all keys that start with HELPTOC_. The underscore is important.)

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e. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/ServerAppliance/ApplianceManager/ObjectManagers/Microsoft_SA_Task/BackupJobTask

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f. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/ServerAppliance/ApplianceManager/ObjectManagers/Microsoft_SA_Task/RestoreJobTask

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g. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/ServerAppliance/ApplianceManager/ObjectManagers/Microsoft_SA_Task/TemplateJobTask


9. Remove Backup Exec services by removing the following registry keys (Figure 5):

a. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/BackupExecAgentAccelerator

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b. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/BackupExecAgentBrowser

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c. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/BackupExecDeviceMediaService

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d. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/BackupExecJobEngine

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e. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/BackupExecNamingService

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f. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/BBackupExecRPCService

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g. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/ECM Service

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h. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/besakalert (BEWAC only)

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i. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/DLOAdminSvcu (DLO only)

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j. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/SCSIChanger

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k. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/SCSIChanger

10. Remove all Microsoft SQL Server Desktop Engine (MSDE) and Backup Exec associated SQL components by removing the following registry keys:

a. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Microsoft SQL Server/BKUPEXEC

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b. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Microsoft SQL Server/BKUPEXECDLO (only when DLO is installed)

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c. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Microsoft SQL Server/Component Set/InstanceComponentSet.1 or InstanceComponentSet.2. Remove only the value where it matches one of the following global unique identifiers (GUIDs):

?

{44FE936D-2B47-40D3-9109-FC1360BFB85D} - Backup Exec 9.0 revision 4367

{78B54B0C-5280-4236-8DF2-7EC6DC45C364} - Backup Exec 9.0 revision 4454

{E09B48B5-E141-427A-AB0C-D3605127224A} - Backup Exec 9.1 (Backup Exec Instance)

{689404D2-1C94-44B3-9203-BEC5594FDA7A} - Backup Exec 9.1 (DLO Instance)

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d. HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Microsoft SQL Server (only if there is no other Microsoft SQL Server Instances installed)

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e. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/MSSQL$BKUPEXEC

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f. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/SQLAgent$BKUPEXEC

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g. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/ MSSQL$BKUPEXECDLO (only when DLO is installed)

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h. HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/SQLAgent$BKUPEXECDLO (only when DLO is installed)


11. Reboot the computer

12. Remove all files from the Backup Exec install directory, that is C:/Program Files/VERITAS/Backup Exec/NT.

13. If BEWAC is installed, remove the following files:

a. %SystemRoot%/system32/ServerAppliance/web/Admin/BE

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b. %SystemRoot%/system32/ServerAppliance/web/Admin/help/0C0A/BE

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c. %SystemRoot%/system32/ServerAppliance/web/Admin/help/040C/BE

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d. %SystemRoot%/system32/ServerAppliance/web/Admin/help/0404/BE

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e. %SystemRoot%/system32/ServerAppliance/web/Admin/help/0407/BE

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f. %SystemRoot%/system32/ServerAppliance/web/Admin/help/0409/BE

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g. %SystemRoot%/system32/ServerAppliance/web/Admin/help/0410/BE

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h. %SystemRoot%/system32/ServerAppliance/web/Admin/help/0411/BE

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i. %SystemRoot%/system32/ServerAppliance/web/Admin/help/0412/BE

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j. %SystemRoot%/system32/ServerAppliance/web/Admin/help/0804/BE

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Note: For the folders given below (k-r), remove the files listed after the folder list.

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k. %SystemRoot%/system32/ServerAppliance/mui/0411

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l. %SystemRoot%/system32/ServerAppliance/mui/0412

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m. %SystemRoot%/system32/ServerAppliance/mui/0804

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n. %SystemRoot%/system32/ServerAppliance/mui/0C0A

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o. %SystemRoot%/system32/ServerAppliance/mui/040C

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p. %SystemRoot%/system32/ServerAppliance/mui/0404

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q. %SystemRoot%/system32/ServerAppliance/mui/0407

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r. %SystemRoot%/system32/ServerAppliance/mui/0409

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i. besakfirstwizres.dll

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ii. BESigSchedulerRes.dll

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iii. BEUtilityJobRes.dll

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iv. BEUtilityJobUIRes.dll

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v. BEUtilsRes.dll

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vi. BEActLogRes.dll

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vii. bealertconfigres.dll

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viii. BEAlertsRes.dll

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ix. BEAuditLogRes.dll

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x. BEBackupJobOptionsRes.dll

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xi. BEBackupJobOptionsSummaryRes.dll

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xii. BECreateJobRes.dll

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xiii. BECreateMiscRes.dll

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xiv. BEDeviceMgmtRes.dll

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xv. BEDevMediaRes.dll

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xvi. BEDiagsLogRes.dll

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xvii. BEDrivePoolMgmtRes.dll

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xviii. BEErrorRulesRes.dll

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xix. BEHelpFilesRes.dll

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xx. BEJobMonitorRes.dll

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xxi. BEJobPropsRes.dll

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xxii. BEJobSettingsRes.dll

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xxiii. BEJobsetupRes.dll

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xiv. BELicenseRes.dll

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xv. BeLogonAccountsRes.dll

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xvi. BEMediaMgmtRes.dll

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xvii. BEMediaRotationRes.dll

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xviii. BEMediaSetMgmtRes.dll

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xxix. BENotification.dll

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xxx. BENotificationConfigRes.dll

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xxxi. BEOptionsResource.dll

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xxxii. beoverviewres.dll

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xxxiii. BEReportsRes.dll

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xxxiv. BEResource.dll

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xxxv. BEResourceDiscoveryRes.dll

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xxxvi. BERestoreJobOptionsRes.dll


14. Open Task Manager, and end the process VxTaskBarMgr.exe

15. Remove the directory C:/Program Files/VERITAS/VxUpdate

16. Remove the directory C:/Program Files/VERITAS, only if there is no other VERITAS Applications installed on the server

17. Remove the directory C:/Program Files/Common Files/VERITAS Shared, only if there is no other VERITAS Application installed on the computer

18. Remove the directory C:/Program Files/Microsoft SQL Server/MSSQL$BKUPEXEC

19. Remove the directory C:/Program Files/Microsoft SQL Server/MSSQL$BKUPEXECDLO (only when DLO is installed)

20. Removed the directory C:/Program Files/Microsoft SQL Server, only if there is no other Microsoft SQL Instance installed on the computer

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### 回答1: 无法打开一些 GPU 库。如果您想使用 GPU,请确保上面提到的This error message indicates that some GPU libraries required for TensorFlow are missing or not properly installed on your system. If you want to use GPU for TensorFlow, you need to install these libraries properly. The error message also provides a link to the official TensorFlow website with a guide on how to download and set up the required libraries. You should follow the instructions in this guide to ensure that the required libraries are installed correctly. Note that using GPU for TensorFlow can significantly speed up the training process, especially for large models and datasets. However, it requires a compatible GPU and proper installation of the necessary software and drivers. ### 回答2: 这个错误提示意味着无法加载一些GPU库。如果想使用GPU,请确保上述缺失的库已经正确安装。您可以根据https://www.tensorflow.org/install/gpu上的指南下载和设置所需的库文件。 Tensorflow是一种广泛使用的机器学习框架,它支持许多硬件架构,包括CPU和GPU。GPU在深度学习中表现出色,可以大大加速训练速度,也降低了训练成本。因此,使用GPU进行机器学习是很重要的。 在使用Tensorflow时,如果您想要使用GPU,那么您的计算机需要具有对应的GPU和驱动程序,并安装相关的CUDA和cuDNN等库。安装这些库可能有些困难,因为库文件之间可能存在依赖关系,需要进行一些系统配置和编译。 为了避免该错误,您需要按照https://www.tensorflow.org/install/gpu的指南安装必要的库文件。该指南分为两个部分,第一部分介绍了如何安装CUDA,第二部分介绍了如何安装cuDNN。这些库的安装过程比较繁琐,但是按照指南中的步骤一步一步进行,可以确保正确安装并避免出错。 总之,如果您想在Tensorflow中使用GPU,请确保安装了所需的库文件。如果您没有安装这些文件,那么您将不得不使用CPU进行计算,这将导致训练速度显著降低。 ### 回答3: 这是一个关于TensorFlow使用GPU时遇到的错误提示信息。其中提示说无法打开一些GPU库,要求检查这些缺失的库是否已经正确地安装,如果想要使用GPU,则需要按照https://www.tensorflow.org/install/gpu的指南下载和设置必需的库。 首先,我们需要了解什么是GPU。GPU即图形处理器,是一种高效的并行处理器。与CPU相比,GPU在进行并行计算时有着更快的速度和更高的能力。因此,使用GPU可以在TensorFlow的模型训练和推理中获得较好的性能。 那么,当我们使用TensorFlow时,为什么会遇到无法打开GPU库的问题呢?答案是因为在使用GPU之前,需要确保系统中已经安装了正确的GPU驱动和CUDA(Compute Unified Device Architecture,计算统一设备架构)工具包。这些组件是使用GPU进行TensorFlow计算所必需的。此外,还需要安装cuDNN(CUDA Deep Neural Network library,CUDA深度神经网络库)等附加的库。 回到提示信息中,它提醒我们检查缺失的库是否已经正确地安装,如果没有安装,则需要按照指南下载和设置必需的库。具体来说,我们需要遵循以下步骤: 1. 检查GPU驱动程序是否已正确安装和配置:这通常需要查看GPU制造商的网站以获取相应的驱动程序,并按照说明进行安装和配置。注意,必须确切地安装与GPU、操作系统和CUDA版本相匹配的驱动程序。 2. 安装CUDA工具包:可以从NVIDIA的网站上下载CUDA工具包,并按照说明进行安装。CUDA toolkit的版本也必须与GPU和驱动程序的版本相匹配。 3. 安装cuDNN库:可以从NVIDIA的开发者网站上下载cuDNN库,按照说明进行安装。cuDNN库的版本也必须与CUDA的版本相匹配。 以上是安装和配置GPU所必需的步骤。一旦这些步骤完成,我们就可以再次尝试使用TensorFlow,以查看问题是否已经解决。如果遇到其他问题,则可能需要进一步调试和设置。 总之,使用GPU可以加速TensorFlow的计算,但是必须先安装正确的驱动、工具包和库,才能使用GPU进行计算。如果遇到无法打开GPU库的情况,请按照提示信息和指南进行检查和设置。

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