Communication Management

Communications Management
1. Communications Requirements Analysis
input:Enterprise Environmental Factors
Organizational Process Assets
Project Scope Statement
Project Management Plan
output:
Communication Plan(who should communicate with whom and how often)

2. Information Distribution
input:Communication Plan
Tools:
Communication skills
Formal Written
Informal Written
Formal Verbal
Informal Verbal

Effective Communication
Nonverbal communication
Paralingual communication(tone and pitch)
Feedback

Information gathering and retrieval systems
Information distribution methods
Lessons learned

Output:
Organizational Process Asset updates
Requested changes

3. Performance Reporting process
Input:
Work Performance Information
Deliverables
Performance Measurements
Forecasted Completion
Quality Control Measurements
Approved Changes Requests
Project Management Plan

Tools:
Information Presentation Tools
Performance Information Gathering and Compilation
Status Review Meetings
Time Reporting System
Cost Reporting System

Output:
Performance report
Forecasts
Lessons Learned
Changes

4. Manage Stakeholders(resolve issues)
every team member is also a stakeholder.

Input:
Communications Management Plan
Organizational Process Assets

Tools:
Communications Methods
Face-to-face communication
Holding kickoff meetings
Issue Logs

Output:
Resolved Issues
Approved Change Requests
Approved Corrective Actions
Organizational Process Asset Updates
Project Management Plan Updates