The Recipients of Work Item in IDoc Error Handling

Receiver determination: The recipients of the work item are the users determined in rule resolution, who at the same time are possible agents of the task for the work item. The recipients therefore form the intersection from the possible agents of the appropriate task and the agents responsible of the appropriate partner profile or the IDoc administration.
If the Rule Resolution fails or if an IDoc does not exist at all yet, the IDoc administrator is determined

The following table shows the rules supplied with the standard system, with the function module (FM) which is used for rule resolution. The table indicates the tasks to which the standard roles are assigned and describes what happens during rule resolution.

Rule/Function Module	Rule for Task	Role Resolution
Inbound, outbound
AC30000013 EDI_ROLE_FOR_PROCESSING	TS00008068 (inbound processing error) TS00007989 (outbound processing error), TS00008070 (outbound syntax error), TS00008074 (inbound syntax error) TS30000207 (error during inbound processing of SYSTAT01)	The permitted agents are determined from the partner profiles. The IDoc administrator is notified if no agent could be found.
AC30000001 EDI_ROLE_FOR_MESSAGE	TS30000020 (error not assigned to IDoc) TS60001307 (error during outbound processing of IDoc stack, i.e. output mode “Collect IDocs”)	The IDoc administrator is determined.
AC70000141 EDI_ROLE_FOR_NAST_MESSAGE	TS70008037 (error not assigned to IDoc for outbound MC)	If an application problem is involved (for example if an error occurs when writing the application data to the IDoc), the procedure is the same as in rule AC30000013. If a technical problem is involved (for example if the outbound process code is missing or incorrect), then the IDoc administrator is searched for directly.
Status Confirmation
AC30000001 EDI_ROLE_FOR_MESSAGE	TS30000078 (error status in status confirmation) TS70008373 (error during reading of a status file)	The IDoc administrator is determined.

 

Related T-codes

Partner profiles: WE20

IDoc administration: WE46 / OYEA

Agent assignment: PPOCW / PPOMW / PPOSW

Display Tasks: PFTC_DIS

 

Note

1. When displaying tasks for IDoc error handling in t-code PFTC_DIS, we need choose task type as Standard Task and Task No. w/o prefix TS.

2. When assigning a user to a position, the original work items with status READY will be assigned to this user again. If assign a user to some position like IDoc Administrator, sometime it may lead serious performance issue that the user will receive piles of work item in her/his workplace (SBWP)

 

Reference

http://help.sap.com/erp2005_ehp_04/helpdata/EN/dc/6b7f1543d711d1893e0000e8323c4f/frameset.htm