OMS Install/Upgrade Fails During BIP Configuration

在安装OEM13.4版本遇到如下错误，一查是遇到了BUG

APPLIES TO:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

SYMPTOMS

Installing/Upgrading to OMS 13.4 fails during the BIP Configuration without much errors except for this one:

INFO: oracle.sysman.top.oms:The plug-in BI Publisher Configuration has failed its perform method

Screening through the configuration logs reveals the following error:

$OMS_HOME/cfgtoollogs/cfgfw/CfmLogger_<timestamp>.log

INFO: oracle.sysman.top.oms:Cannot find Jar file #1 named '<PATH>'
INFO: oracle.sysman.top.oms:Cannot find Jar file #2 named '<PATH>'
INFO: oracle.sysman.top.oms:Cannot find Jar file #3 named '<PATH>'
INFO: oracle.sysman.top.oms:There are missing Java CLASSPATH elements, aborting!
INFO: oracle.sysman.top.oms:The OutOfBox command execution completed with the status 1.

 

CAUSE

The installation/upgrade to 13.4 fails when the CLASSPATH variable is set. This was reported in an internal bug.

 

SOLUTION

The fix for this issue is available from 13.4 Release Update 2. This patch can be applied during the install/upgrade by following the instructions from the document:

13.4: How To Apply Release Updates on OMS During Installation/Upgrade Note 2670039.1

 

Workaround: If patching is not an option or the install/upgrade is already in progress, this issue can be fixed by following the steps:

1. Close the installer window.

2. Unset the CLASSPATH variable:

      $ export CLASSPATH=

3. Resume the Install/Upgrade using the runConfig.sh script:

      $ OMS_HOME/oui/bin> ./runConfig.sh ORACLE_HOME=$OMS_HOME MODE=perform ACTION=configure COMPONENT_XML={encap_oms.1_0_0_0_0.xml}

4. The Install/Upgrade will resume the BIP Configuration.