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Re: Can't open items in Inbox
Do you think this will be the same for OWA 2000 where the inbox is displayed
fine, however when trying to open a message it comes up with an HTTP 500
error, page cannot be displayed?
"Matthew Byrd [MSFT]" wrote:
> Hi Alexander,
>
> Sound like you might have some logical issues within the database. Running the isinteg utility against the store may correct these issues.
>
> 1) Dismount the database
> 2) Run "isinteg -s<servername> -fix -test alltests"
> 3) Run the command until it returns 0 fixes ... usually take 3 times
>
> Hope this Helps,
> --
> Matthew Byrd
> Microsoft PSS
>
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>
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> "Alexander" <aoleshev@hotmail.com> wrote in message news:epAJd1wIFHA.2656@TK2MSFTNGP09.phx.gbl...
> Hi there,
>
> We have done Exchange database defragmentation - no problem registered, but now clients cannot open SOME (not all) of their emails in their Inboxes. I have tried to download messages through POP3 - same result. System registers in Event log:
>
> Error 0xfffff9bf occurred while rendering message 0001-0000000d1d67 for download for user user@domain.com.
> For more information, click http://www.microsoft.com/contentredirect.asp.
>
> Event ID: 1023
>
> Outlook just says that "Can't open an item" if I click on it. Subject, name email address and date/time are still visible in a list of items in Inbox. Any ideas (Except restoring from backup)?
>
> Many thanks
>
> Alexander
>