Ubuntu DNS异常导致使用域名无法连接外网

现象：发现外网业务异常

1、通过 ping qq.com 或者 ping www.baidu.com 的方式去检查是否能连通外网

root@st_master:~# ping qq.com
^C
root@st_master:~# ping www.baidu.com
^C

注：ping   qq.com 和 ping www.baidu.com 好久都没反应，ctrl+C 停止 ping 操作

2、检查外网网关是否正常

root@st_master:~# route -n
Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
0.0.0.0         172.20.255.254  0.0.0.0         UG    0      0        0 enp193s0
172.17.0.0      0.0.0.0         255.255.0.0     U     0      0        0 docker0
172.20.0.0      0.0.0.0         255.255.0.0     U     0      0        0 enp193s0
root@st_master:~#
注：网关正常

3、检查外网DNS 8.8.8.8 是否正常

root@st_master:~# ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=51 time=65.1 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=51 time=65.3 ms
^C
--- 8.8.8.8 ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1001ms
rtt min/avg/max/mdev = 65.103/65.236/65.369/0.133 ms
root@st_master:~#

注：发现DNS 8.8.8.8 正常 

4、检查DNS 配置

root@st_master:~# cat  /etc/resolv.conf
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
#     DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 172.20.255.254
root@st_master:~# cat /etc/network/interfaces
auto lo
iface lo inet loopback

auto enp193s0
iface enp193s0 inet static
……
gateway 172.20.255.254
dns-nameservers 172.20.255.254

root@st_master:~#

注：检查   /etc/resolv.conf 和网卡配置文件，发现没有域名指向的 DNS 

5、使用vim 编辑器 修改/etc/resolv.conf文件如下

root@st_master:~# vim /etc/resolv.conf
root@st_master:~# cat /etc/resolv.conf
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
#     DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
# nameserver 172.20.255.254
nameserver 8.8.8.8

root@st_master:~# ping qq.com
PING qq.com (61.129.7.47) 56(84) bytes of data.
64 bytes from 61.129.7.47: icmp_seq=1 ttl=48 time=35.2 ms
^C
--- qq.com ping statistics ---
1 packets transmitted, 1 received, 0% packet loss, time 0ms
rtt min/avg/max/mdev = 35.224/35.224/35.224/0.000 ms
root@st_master:~#