[Notes] [Special Course in Software Engineering 2022-23] Lecture 1 Video

[Notes] [Special Course in Software Engineering 2022-23] Lecture 1 Video
时间：2022年8月30日
作者：小芋圆
课程：Special Course in Software Engineering 2022-23
内容：关于该课程的video1的笔记
学习资料、源文件来源于奥卢大学。

1. Learning activities

2. Grading

3. What is Chatbot ?

chatbot : technical entities that can mimic human conversation . 又称为conversation agents.

4. What can Chatbot do ?

The situation where is not efficiency , effective or just rational to use humans to respond to other humans.
i.e. 24/7，即007工作制适合chatbot。
尤其是007 customer service .

5. History of Chatbot

1. chatbot虽然近十年才因为AI而风靡，但this idea 早就有了。可追溯到1950s的图灵测试和第一个AI机器人也是chatbot：Elima。

- Elima:
- 1960s
- operate in certain situation 
- **cannot** learn from earlier conversation 
- 能力评级：limit 

2.chatterbot 1990s --shortened–> chatbot

3.history of principle of chatbot
3.1 the early chatbot (rule-based)

• keyword , rules , and operations
• predefined rules
• simple situation
• 表现形式：links , comments , rules , and keywords

3.2 last decade (AI-based)

• learn from exist database
• no keyword and rules
• get data and information about conversation or external database
• need to be trained

6. One example of general chatbot architecture

图似乎有点不全，也没有找到相关page

7. Chatbot develop platform and issues

1. input processing

• only text ?
• also speech?
• more language ?
• …

2. dialog management

• recognition of intent ?
• different sorf of dialog management ?
• i.e. you want a chatty chatbot --some platform support --> “small talk” type

3. develop and testing tools

• 可使用封装好的包，更轻便？
• 更复杂，更多编程，更灵活？

4. …

8. Examples of chatbot

简单介绍了3个chatbot（Dutch airlines , healthcare chatbot , and 谷歌智能家电）及作用意义。