记一次坑爹的苹果审核4.3问题

不是马甲的app被苹果打上了4.3,坑爹啊。

在13号提交到appstore的更新版本1.1.4,在14号早上收到了苹果的反馈。

 

2020年9月14日 上午9:20

发件人 Apple

Guideline 2.3.7 - Performance - Accurate Metadata

Your app name or subtitle to be displayed on the App Store includes keywords or descriptors, which are not appropriate for use in these metadata items.

Specifically, the following words in your app name or subtitle are considered keywords or descriptors:

7z,zip,rar,解压缩包文件

Next Steps

To resolve this issue, please revise your app name or subtitle to remove any keywords and descriptors from all localizations of your app. Keywords can be entered in the Keywords field in App Store Connect to be used as search terms for your app.

Before submitting your app to the App Store, ensure there are no unnecessary phrases, words, or descriptions in the app's name, description, icons, preview, or other metadata fields. As a best practice, your app's metadata should communicate the app's value in as few words as possible.

Resources

For information on how to revise your app name, please review Renaming a Project or App.

For information on changing the app name and other metadata in App Store Connect, please review the View and edit app information page.

For resources on selecting a memorable and unique app name and subtitle, you may want to review the App Store Product Page information available on the Apple Developer website.

 

 

既然苹果需要我解决副标题的关键词问题,我就解决吧,把副标题修改完毕后,回复苹果

 

2020年9月14日 下午10:20

发件人 xxx@qq.com (XiaoBin Hong)

尊敬的审核官:

你好,副标题已经修改完毕,麻烦你继续审核,谢谢

 

 

在15号猝不及防的收到了苹果发来的4.3

2020年9月15日 上午1:44

发件人 Apple

Hello,

Thank you for providing this information.

Upon further review, we found that your app does not comply with the following guidelines:

Guideline 4.3 - Design

We noticed that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam.

The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

Next Steps

- Review the Design section of the App Store Review Guidelines.

- Ensure your app is compliant with all sections of the App Store Review Guidelines and the Terms & Conditions of the Apple Developer Program. 

- Once your app is fully compliant, resubmit your app for review.

When creating multiple apps where content is the only varying element, you should offer a single app to deliver differing content to customers. If you would like to offer this content for purchase, it would be appropriate to use the in-app purchase API.

Alternatively, you may consider creating a web app, which looks and behaves similar to a native app when the customer adds it to their Home screen. Refer to the Configuring Web Applications section of the Safari Web Content Guide for more information.

Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.

Best regards,

App Store Review

 

 

what?在网上找了很多说明,大部分人说这是苹果机审,并把你的app当马甲了。

我以为是跟我的收费版比较当成马甲了,所以当天回复苹果:

 

  • 2020年9月15日 上午10:07

发件人 xxx@qq.com (XiaoBin Hong)

尊敬的审核官:

你好,这个app(1483599333-隐私相册管家-本地加密快速浏览)跟(1498182200-隐私相册管家-本地加密浏览)的区别是,这个app是免费的,当时内部有植入广告,而1498182200是收费的,里面没有使用广告,麻烦你继续审核,谢谢

 

 

第二天苹果还是回复:

  • 2020年9月16日 上午2:15

发件人 Apple

    • 2. 3 Performance: Accurate Metadata
    • 4. 3 Design: Spam

Hello,

Thank you for your response. After further review, we found that this app's feature set and user interface is similar to other apps available on the App Store. Although the apps might not be identical, they do not differ enough in features or functionality to be considered unique. It would be appropriate to incorporate additional features, functionality, and user interface elements into your app that would better differentiate it from other apps.

Once you have made the appropriate changes to your app, we can continue with our review. We look forward to reviewing your revised and resubmitted app.

Best regards,

App Store Review

 

 

这是我最抓狂的,因为我做的根本不是马甲,所以我决定写了一篇比较长的解说文,来证明我的app跟其他app的不同,并附上三幅解说图

 

2020年9月16日 下午10:10

发件人 xxx@qq.com (XiaoBin Hong)

尊敬的审核官:

你好,因为我是藏图爱好者,有很多图片管理类的app我也体验过,但是都不满足我的个人需要,所以才开发了这款app。麻烦浪费你的一些时间,让我先介绍一下我的app,然后再跟其他app的比较。这样你也会理解我为什么要自己开发我的这款app,还有与其他app的不同。

1.因为我自己会一次性整理分类很多图片,路上不方便用电脑整理,而且有的时候有成千上万张,而这些图片又不能一张一张传到app上,所以我都会在电脑上将收集的图片打包成zip,发到手机上交给app整理,而其他相册类的都只能一张一张导入,特别麻烦。因此,我的app才开发出能支持zip,rar,7z的压缩包的解压和打包,方便图片文件的导入。

我下了几款跟我的app比较类似且较为流行的产品进行比较:(如图 photo1)

(1)私密相册管家(又名:PV,appId:867586326),不支持zip,rar,7z等压缩包,只能从系统相册和摄像头导入。

(2)私密相册管家(又名:相册管家,appId:1217675128),不支持。

(3)加密相册管家(又名:PA,appId:1515695851),不支持。

(4)保护私密照片和视频的相册管理助手(又名:HPS,appId:1127760630),不支持。

(5)私密相册Sime(又名:sime,appId:1449454798),不支持。

(6)解压专家(appId:1400133654),支持zip,rar,7z等压缩包。

(7)izip(appId:413971331),支持zip,rar,7z等压缩包。

我的app(appId:1483599333 免费广告版):支持zip,rar,7z等解压,支持系统相册导入,管理分类图片后打包上传到电脑。

2.在大量图片浏览整理的时候,一个一个慢慢点击看大图特别麻烦,所以需要一种一列就可以直接快速查看大图的方式进行整理。而其他流行的app在查图方面也不方便(如图 photo2)

(1)私密相册管家,列表只能使用3列普通查看。

(2)私密相册管家,列表只能使用4列普通查看。

(3)加密相册管家,列表只能使用3列普通查看。

(4)保护私密照片和视频的相册管理助手,列表只能使用4列普通图查看。

(5)私密相册Sime(又名:sime,appId:1449454798),列表只能使用4列普通图查看。

(6)解压专家(appId:1400133654),列表只能用信息图查看。

(7)izip(appId:413971331),列表只能用信息图查看。

而我的app可以支持一到四列,普通和瀑布流查看。可以按最近点击量和最近观看数进行排序,这是其他app比较少做的。(如图 photo3)

虽然这款产品用的人不多,我也没有多余的资金去做推广,但是我希望能有人用得上这款产品,这也是我作为一个个人开发者的心愿。谢谢!

此致 工作顺利

xxx

 

 

2020年9月17日 上午2:20

发件人 Apple

  • 2. 3 Performance: Accurate Metadata
  • 4. 3 Design: Spam

Hello,

Thank you for your response. After further review, we still found that this app's feature set and user interface is similar to other apps available on the App Store. Although the apps might not be identical, they do not differ enough in features or functionality to be considered unique. It would be appropriate to incorporate additional features, functionality, and user interface elements into your app that would better differentiate it from other apps.

Once you have made the appropriate changes to your app, we can continue with our review. We look forward to reviewing your revised and resubmitted app.

Best regards,

App Store Review

 

 

在第二天,仍然收到苹果的4.3。这说明跟解决中心的,人家认定你是4.3,就永远是4.3,继续跟下去也很难翻身,所以我进行了申诉。申诉内容用的跟上面内容一样,不同的是申诉无法提交图片,所以我在网上找了很多外国的图片网站都无法解决问题。所以直接上传图片到facebook上,并拷贝出链接地址,附加在申诉内容中。17号申诉完后,在20号后,也就是第四天了才收到苹果的回复。

2020年9月20日 上午12:16
发件人 Apple
2. 3 Performance: Accurate Metadata
4. 3 Design: Spam
Hello,

We are writing to let you know the results of your appeal for your app, 隐私相册管家-本地加密快速浏览.

The App Review Board evaluated your app and determined that the original rejection feedback was not accurate. 

Your app is no longer in violation of 4.3.

However, the following issue/s were discovered during our evaluation:

Guideline 4.3 - Design
We noticed that your app icon is identical to the icons of other apps already submitted to the App Store.

Apps that use the same icon make it difficult for users to find apps and are considered a form of spam.

Next Steps

To resolve this issue, please revise your app icon to ensure it is unique and does not duplicate the icon of another app.

We encourage you to make the necessary changes to this app to bring into compliance with the App Store Review Guidelines, and resubmit it for review.

Best regards,
Leo
App Review Board

 

 

这次是解决了代码4.3的问题,但是收到了logo4.3,看来苹果还是不想让你轻松过啊,最近只能慢慢学习下ps,外包logo给别人都不放心了,今天是10月9号了才发出来让网友们参考,等我解决完再发上来。

 

 

对于一个对ps不熟悉的人,看了几天ps视频跟练习,终于在10月15号把logo设计完了,15号晚把app提交到苹果商店,在今天早上,也就是16号,app终于过审了。TT,终于告一段落了。这说明坚持总会引来胜利,新换logo的app链接:https://itunes.apple.com/cn/app/id1483599333,也祝各位遇到问题的同学好运。

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