Read the latest Shareholder letter
Sumary
在 COVID-19中亚马逊做了哪些事情
The Climate Pledge 中亚马逊做了哪些事情
亚马逊在改善员工福利方面做了哪些事情
1、提高了每小时工资水平
2、为员工与全美的提供职业能力提升机会
sentence
We’re proud of the work our teams are doing to help customers through this difficult time.
But unlike a predictable holiday surge, this spike occurred with little warning, creating major challenges for our suppliers and delivery network.
While training new hires is challenging with new distancing requirements everyone who tests negative could re-enter the economy with confidence
A team of Amazonians—from research scientists and program managers to procurement specialists and software engineers—moved from their normal day jobs onto a dedicated team to work on this initiative
The minimum wage was set at £ 3.20 an hour
We know that many people around the world have suffered financially as jobs are lost or furloughed
We are happy to have them on our teams until things return to normal and either their former employer can bring them back or new jobs become available.
We created a special communication channel for state attorneys general to quickly and easily escalate consumer complaints to us
Amazon Web Services is also playing an important role in this crisis. The ability for organizations to access scalable, dependable, and highly secure computing power—whether for vital healthcare work, to help students continue learning, or to keep unprecedented numbers of employees online and productive from home—is critical
in this situation. Hospital networks, pharmaceutical companies, and research labs are using AWS to care for patients
WHO is leveraging our cloud to build large-scale data lakes, aggregate epidemiological country data, rapidly translate medical training videos into different languages, and help global healthcare workers better treat patients.
This type of investment sends a signal to the marketplace to start inventing and developing new technologies that large, global companies need to transition to a low-carbon economy.
We are making these significant investments to drive our carbon footprint to zero despite the fact that shopping online is already inherently more carbon efficient than going to the store
Their detailed analysis has found that shopping online consistently generates less carbon than driving to a store, since a single delivery van trip can take approximately 100 roundtrip car journeys off the road on average
Word
Amazonians: 亚马逊人,后缀ian
around the clock : 夜以继日
demand:the need or desire that people have for particular goods and services
essential:extremely important and necessary
take steps to: 采取措施 ;We must take steps to rectify the situation
pop-up store:快闪店
well-being:We favour the well-being and progress, not the annihilation, of mankind
closely with:Consulting closely with medical experts and health authorities。密切合作
stand-up meetings: 站会
on a global scale:全球范围
The minimum wage:最低工资标准
under the circumstances: 在什么情况下
financial distress :财务困境
former employer : 前雇主
preschool teacher :幼师
price gouging:哄抬物件
fair-pricing policies:公平定价策略
up-to-date :最新的
co-founded:共创
The Climate Pledge:气候宣言
greenhouse gas:温室气体
in line with :保持一致
aims to:目标
in-house data center:IDC
参考资料
https://www.theclimatepledge.com/
Maintaining a Culture of Builders and Innovators at Amazon
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Each loop includes a “Bar Raiser,” an Amazonian who receives extra training in the interviewing process to facilitate
debriefs and determine if the candidate would raise the bar in terms of talent at Amazon – this links back to our Leadership Principle of “Hire and Develop the Best.”
You can see signs of the Leadership Principles in everything we do
When you think of “Ownership,” you recognize that every employee at Amazon is given stock as part of their
compensation and benefits
Word
nimble teams :敏捷团队
the Day One mentality :第一天心态
Read the 1997 Shareholder letter
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Many large players have moved online with credible offerings and have devoted substantial energy and resources to building awareness, traffic, and sales.
This value will be a direct result of our ability to extend and solidify our current market leadership position.
The stronger our market leadership, the more powerful our economic model. Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.
We first measure ourselves in terms of the metrics most indicative of our market leadership
We have invested and will continue to invest aggressively to expand and leverage our customer base, brand, and infrastructure as we move to establish an enduring franchise.
We will continue to make investment decisions in light of long-term market leadership considerations rather than short-term profitability considerations or short-term Wall Street reactions
We will work hard to spend wisely and maintain our lean culture. We understand the importance of continually reinforcing a cost-conscious culture, particularly in a business incurring net losses
Our cash and investment balances at year-end were $125 million, thanks to our initial public offering in May 1997 and our $75 million loan, affording us substantial strategic flexibility.
We are incredibly fortunate to have this group of dedicated employees whose
sacrifices and passion build Amazon.com
I take great pride in being a part of this team
To be certain, a big part of the challenge for us will lie not in finding new ways to expand our business, but in prioritizing our investments
The challenges and hurdles we will face to make our long-term vision for Amazon.com a reality are several: aggressive, capable, well-funded competition; considerable growth challenges and execution risk; the risks of product and geographic expansion; and the need for large continuing investments to meet an expanding market opportunity
Word
milestones :里程碑
devoted substantial energy and resources:投入精力与资源
greater capital velocity:更大的资金周转率
returns on invested capital: 资本回报率
Accordingly:因此
fundamental:基础的
decision-making approach: 决策方法
rational :合理
capital management :资本管理
word of mouth:口碑
Distribution center:分拣中心
initial public offering :IPO
fortunate :幸运
incredibly :难以置信
outstanding :高标准的
To be certain :可以肯定的是
Jeff Bezos on the Leadership Principles
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Bezos is now stepping down, but incoming CEO Andy Jassy will likely uphold the principles
we accept that we may be misunderstood for long periods of time.
Word
stepping down : 辞职
customer obsession :客户至上
sacrifice sb for sb :牺牲
vigorously : 精神旺盛地,活泼地
innovation and invention: 创新与发明
diverse perspectives:不同观点
recognise :识别
relentlessly :无情的
brand image :品牌形象
Customer Obsession
Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
Ownership
Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say “that’s not my job.”
Invent and Simplify
Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” Because we do new things, we accept that we may be misunderstood for long periods of time.
Are Right, A Lot
Leaders are right a lot. They have strong judgement and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.
Learn and Be Curious
Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.
Hire and Develop the Best
Leaders raise the performance bar with every hire and promotion. They recognise people with exceptional talent and willingly move them throughout the organisation. Leaders develop leaders and are serious about their role in coaching others. We work on behalf of our people to invent mechanisms for development like Career Choice.
Insist on the Highest Standards
Leaders have relentlessly high standards — many people may think these standards are unreasonably high. Leaders are continually raising the bar and driving their teams to deliver high quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
Think Big
Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.
Bias for Action
Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.
Frugality
Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size, or fixed expense.
Earn Trust
Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders do not believe their or their team’s body odour smells of perfume. They benchmark themselves and their teams against the best.
Dive Deep
Leaders operate at all levels, stay connected to the details, audit frequently, and are sceptical when metrics and anecdote differ. No task is beneath them.
Have Backbone; Disagree and Commit
Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.
Deliver Results
Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never compromise.