win XP系统排除蓝屏故障小技巧分享

屏也是大部分用户头疼的问题之一，主要还是不清楚为什么会出现蓝屏这个问题，不知道原因自然无法解决，如何排除蓝屏故障成了很多人头疼的问题。 　　
       最近我的Windows XP系统经常意外的蓝屏，本来想重装系统，但是由于需要重装的软件太多，于是决心查清楚蓝屏的具体原因，经过一番努力，终于找到了一个很好的蓝屏故障解决办法，下面和大家一起分享。 　　
         首先在讲解之前先做几个名词解释，以便大家理解本文：　　
第一步：打开“小内存转储”功能 　　右键点击“我的电脑”，选“属性→高级→启动和故障恢复→设置”，打开“启动和故障恢复”选项卡，在“写入调试信息”下拉列表中选中“小内存转储(64KB)”选项。 　　
小知识：小内存转储 　　
内存转储是用于系统崩溃时，将内存中的数据转储保存在转储文件中，供给有关人员进行排错分析使用。小内存转储，就是只保存内存前64KB的基本空间数据的内存转储文件。这样可以节省磁盘空间，也方便文件的查看。 　　选好后点“确定”，这样操作系统在下次出现蓝屏时，就会记录下当时内存中的数据，并存储为dump文件，该文件存放在系统盘的minidump文件夹下。 小知识：Dump文件 　　
Dump文件是用来给驱动程序编写人员调试驱动程序用的，这种文件必须用专用工具软件打开，比如使用WinDbg打开。 　　
第二步：从微软的网站下载安装WinDbg 　　
WinDbg是微软发布的一款优秀的源码级调试工具，可以调试Dump文件，这里我们用来查找蓝屏故障的原因，这个过程就不赘述了。安装时，一路选“下一步”就行了。 　　
第三步：使用WinDbg诊断蓝屏错误 　　
系统再次出现蓝屏后重启，在minidump文件夹下会出现一个以日期为文件名的.dmp文件，这就是我们要分析的文件。接下来点击“开始菜单→程序→Debugging tools for windows(x86)-WinDbg”，打开WinDbg程序，点击程序窗口的“File→Open Crash Dump”，打开位于系统盘的minidump文件夹下的以日期为文件名的.dmp文件。 　　
打开后程序就开始自动分析文件了，分析完后，看最下面，找到“Probably caused by”这一行，其后面的文件就是引起蓝屏的罪魁祸首。 　　
第四步：解决蓝屏故障 　　

我们对导致蓝屏的这个文件名在网上搜索，基本就知道是什么文件了，一般网上也有相关的解决办法，看看要删除些什么插件、打什么补丁或者重装软件等等。例如本中文分析出的360antiarp.sys文件，在网上一查，发现它是360安全卫士的ARP 防火墙驱动程序。由于该文件与本机的某些驱动程序冲突会引起电脑蓝屏。把360安全卫士的ARP 防火墙卸载，蓝屏问题就解决了。 　　编后：本文只能帮你找出导致蓝屏故障的元凶，具体的解决办法还得上网查找。导致故障的原因可能是.sys文件也有可能是.dll文件，如果故障是由查不到的.sys文件或者.dll文件引起的就要当心了，这些文件有可能是病毒，最好在安全模式下全盘杀毒试试看!

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