2人创业公司使用的28个工具

2人创业公司使用的28个工具

作者KUNAL JASTY
14 MAR 2020 • 2 MIN READ

在Across，我们想看看用了多少第三方技术公司的产品和服务，梳理结果出来吓了一跳。
At Across, we wanted to see how many other technology companies and service providers we use on a regular basis. The answer was way more than we thought.

对于种子轮的2人创业团队，我们已经用了28种不同的第三方工具服务，每月话费227$(还有不少服务是使用的免费版本），这些还不包括我们产品里面使用的第三方库。
For a seed stage 2 person startup, we already use 28 different tools regularly totaling $227 / month (we’re on the free plans for many of them). And, this excludes libraries in our product. It’s self-inflicted, but a lot of tools nonetheless.

产品&项目管理工具Productivity & Project Management

GSuite ($12 / month) 谷歌工具套餐包，包含了邮件，云存储，在线表格，在线展示文档等；国内可以使用腾讯套餐包；Standard email, file storage in Drive, analysis in Sheets, and presentations in Slides
Slack ($13 / month) - 内部通讯工具，同时也可以通过系统云端通道进行客户支持工作；国内企业微信，钉钉可以进行类似的服务；Internal communication and supporting customers in shared Slack channels
Airtable (free) - 客户关系管理系统用来追踪强化销售,是新型的在线表格制作工具，而且不仅局限于表格，它还可以把 文字、图片、链接、文档等各种资料整合在一起。；CRM to track our sales funnel Notion ($16 / month) - 保存用户调研，关于产品和功能的头脑风暴等,不仅是一款优秀的个人笔记软件，其功能还涵盖了项目管理、wiki、文档等，与OneNote令人捉急的团队协作体验相比，Notion的团队协作体验几乎可以媲美HackMD；Storing interview notes, brainstorming product and feature ideas

开发&设计工具Development & Design

GitHub ($7 / month) - 版本控制/源码管理系统；Version control / source management
Trello (free) - 产品路线图，代办事项追踪系统；Product roadmap, issue tracking
Figma ($24 / month) - 设计产品框架原型，还可以使用mockup，axure等；Designing product mocks
Miscellaneous IDEs (free) - 系统集成开发环境工具Sublime, Vim, VSCode
Robo 3T (free) - Mongo数据库图形界面管理工具；MongoDB GUI

数据分析Analytics

Mixpanel (free) - 前后台分析系统。Front and backend analytics. We are on a startup plan so receive Mixpanel for free for up to 250K MTUs
Sentry ($26 / month) - 错误日志记录和上报工具。Error logging and reporting
Fullstory (free) - Fullstory通过录屏记录用户在网站上的使用路径，才能真正客观地反应他们的真实想法，因为他们所说的需求往往不是他们所做的那样。除了录屏之外，还提供用户单点行为的记录数据，比如用户在浏览页面时的点击、滑动、跳转行为，并且Fullstory还可以把这些单点行为串联起来，梳理出用户的行为路径逻辑。Session replay. We are on a startup plan so receive Fullstory for free
支付/主机以及认证Payments, Hosting & Authentication
Stripe (pricing depends on volume) - 支付工具，国内有支付宝微信控件Accepting payments
Heroku (free) - 主机托管Hosting. We are still using free dynos
Firebase (free) - 身份认证服务Authentication. We are still on the free plan
Cloudflare ($20 / month) - 内容和域名分发，国内阿里云，优刻得。CDN + DNS

销售&市场以及客户支持Sales & Marketing, Customer Support

Hubspot ($45 per month) -Hubspot有三款产品，Marketing、CRM和Sales，共同实现Inbound Marketing（集客营销）全流程服务。其中，Marketing是核心，提供SEO、社交媒体、网页制作及优化、网站评分等工具产品；CRM实现数据可视化，并自动追踪客户行为；Sales作为联系销售人员与客户的工具。 Email outreach and contact management. We are on the Startup plan so receive Hubspot 90% off
Drift (free) - 网站聊天widget窗口工具；Chat widget on our website. We’ve stuck with the basic free plan
Mailchimp (free) - 用户注册时自动回复邮件Automated emails on signups
LinkedIn Sales Navigator ($80 / month) - LinkedIn人力资源工具，国内脉脉或者BOSS直聘Finding leads to contact
SalesQL ($29 / month) - Chrome浏览器插件，用来在linkedIn上搜索特定人员；Finding email addresses for leads
Zoom (free) - 视频会议协作软件，国内的飞书，腾讯会议等Web conferencing
Twilio (pricing depends on volume) -商业电话号码,国内也有那种中间商 Business phone number, used in conjunction with FounderPhone
Boomerang (free) - 定时发送邮件工具，自己写脚本也行Reminders to follow up with people in email
FounderPhone (free) - 免费可以Slacklack里面手法移动消息，拨打电话的插件Send and receive texts and calls directly in Slack. Free since we built it ourselves 😃
Whatsapp, Facebook, Twitter, Discord -常规社交沟通工具 Use these channels to communicate with customers

财务&法务Finance & Legal

Brex (free) - 商业现金账户和信用卡服务Business cash account and credit cards. Free until we scale

We’re interested to hear what other startup stacks look like!
Across turns Slack into a powerful customer support system that scales. Create tickets, auto-respond to customer questions, and manage your support team. Learn more at acrossapp.com.